Approaching Commonly Asked BambooHR Questions

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For each of the following scenarios, think of how you should begin to approach an online customer.

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Jrehana

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Approaching Commonly Asked BambooHR QuestionsVersión en línea For each of the following scenarios, think of how you should begin to approach an online customer. por Jrehana 1 Hint: Think about what you can explain about pricing without guessing or giving a specific number. a “BambooHR costs a set amount for every company, regardless of what they need.” b “I’m not able to determine the exact price, but pricing depends on the modules and headcount. I’d recommend going to BambooHR for an accurate quote.” c “I believe the cost is around $10 per employee, but you should double-check.” d 2 Hint: You can discuss integrations generally, but be careful about making specific promises. a “Yes, BambooHR integrates with any software your company currently uses.” b “I can’t discuss integrations because that information is only available to the sales team.” c “BambooHR has open APIs and an app marketplace. I know this allows for integrations in general, but I wouldn’t promise a specific integration without verifying it directly.” d 3 Hint: Give the general answer, but know when a specific question should be passed to the team. a “BambooHR serves a wide range of industries and supports distributed teams through Global Employment. For specific questions about your industry, region, or company size, I’d refer you to the team.” b “BambooHR is designed mainly for small U.S. companies, so it may not work for your business.” c C. “Yes, BambooHR definitely supports every industry, region, and company size.” d 4 Hint: Explain what the experience is designed for, but avoid promising how long it will take. a “Implementation is built for teams without a dedicated HRIS admin, and it should only take a few weeks.” b “Implementation is built for teams without a dedicated HRIS admin. I can describe the implementation and support experience, but I wouldn’t promise a specific timeline.” c C. “Implementation can be complicated, so you’ll probably need to hire an HRIS administrator.” d

Approaching Commonly Asked BambooHR QuestionsVersión en línea

For each of the following scenarios, think of how you should begin to approach an online customer.

por Jrehana

Hint: Think about what you can explain about pricing without guessing or giving a specific number.

“BambooHR costs a set amount for every company, regardless of what they need.”

“I’m not able to determine the exact price, but pricing depends on the modules and headcount. I’d recommend going to BambooHR for an accurate quote.”

“I believe the cost is around $10 per employee, but you should double-check.”

Hint: You can discuss integrations generally, but be careful about making specific promises.

“Yes, BambooHR integrates with any software your company currently uses.”

“I can’t discuss integrations because that information is only available to the sales team.”

“BambooHR has open APIs and an app marketplace. I know this allows for integrations in general, but I wouldn’t promise a specific integration without verifying it directly.”

Hint: Give the general answer, but know when a specific question should be passed to the team.

“BambooHR serves a wide range of industries and supports distributed teams through Global Employment. For specific questions about your industry, region, or company size, I’d refer you to the team.”

“BambooHR is designed mainly for small U.S. companies, so it may not work for your business.”

C. “Yes, BambooHR definitely supports every industry, region, and company size.”

Hint: Explain what the experience is designed for, but avoid promising how long it will take.

“Implementation is built for teams without a dedicated HRIS admin, and it should only take a few weeks.”

“Implementation is built for teams without a dedicated HRIS admin. I can describe the implementation and support experience, but I wouldn’t promise a specific timeline.”

C. “Implementation can be complicated, so you’ll probably need to hire an HRIS administrator.”

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Approaching Commonly Asked BambooHR Questions

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Approaching Commonly Asked BambooHR QuestionsVersión en línea

por Jrehana

Hint: Think about what you can explain about pricing without guessing or giving a specific number.

Hint: You can discuss integrations generally, but be careful about making specific promises.

Hint: Give the general answer, but know when a specific question should be passed to the team.

Hint: Explain what the experience is designed for, but avoid promising how long it will take.

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