Listening / 4 Things All Great Listeners Know

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Let's listen to this TED Talk and see if we can hear the correct answers!

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Amanda Cortés

Panamá

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Listening / 4 Things All Great Listeners Know


Listening / 4 Things All Great Listeners KnowVersión en línea Let's listen to this TED Talk and see if we can hear the correct answers! por Amanda Cortés 1 “What are three recurring features of high‑quality listening?” a Attentiveness, conveying understanding, neutral intention b Speaking, conveying understanding, positive intention c Attentiveness, conveying understanding, positive intention d 2 “Merely smiling and nodding at set intervals is sufficient for good listening?” a True b False c d 3 “What should you do before beginning a conversation …?” a Turn off the cellphone and keep it close to you b Turn off the TV or any distraction c Use headphones so you can hear something else in the meantime d 4 “Which kind of questions can you ask to help the speaker to talk?” a Yes / no questions b Open ended questions c Intrusive questions d 5 “Another great way to show understanding is by ___ what you just heard …” a not mention anything b summarizing c question d 6 “Why is planning your response while the speaker is talking not good?” a It helps you speak more confidently b It shows the speaker you're ready to answer c You may miss parts of what’s being said d 7 What role does silence play in a conversation? a Silence should always be avoided b Silence is okay, it gives you time to think and helps the speaker reflect c Silence is rude and shows disinterest, so is better to say something d 8 How does people feel when they feel heard? a satisfaction b nervous c anxious d 9 What are some positive outcomes when people feel heard? a They feel more connected, safe, and understood b They speak less and listen more which makes the process more easier to understand c They always agree with the speaker and find meaning of what they are saying d 10 “What is the difference between ‘listening’ and ‘agreeing’?” a Listening means you always agree with the speaker b Listening means understanding, but you don’t have to agree with everything c When you listen to the other person you agree with them d

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Listening / 4 Things All Great Listeners Know

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Listening / 4 Things All Great Listeners KnowVersión en línea

por Amanda Cortés

“What are three recurring features of high‑quality listening?”

“Merely smiling and nodding at set intervals is sufficient for good listening?”

“What should you do before beginning a conversation …?”

“Which kind of questions can you ask to help the speaker to talk?”

“Another great way to show understanding is by ___ what you just heard …”

“Why is planning your response while the speaker is talking not good?”

What role does silence play in a conversation?

How does people feel when they feel heard?

What are some positive outcomes when people feel heard?

“What is the difference between ‘listening’ and ‘agreeing’?”