Panviva Frogger

Froggy Jumps

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Panviva Froggy Jump

Creada por

Kristin Prather

Estados Unidos

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Froggy Jumps Panviva FroggerVersión en línea Panviva Froggy Jump por Kristin Prather 1 How should a "Late Patient Call" be handled? a Confirm they have an appt that day, then warm conference to the FO b Confirm they have an appt that day, and tell them it's ok to be late c Confirm they have an appt that day, and tell them the late time window 2 Where can a patient's preferred pronoun information be entered? a SOGI SmartForm b SOGI line in Epic under Storyboard c SOGI IntelligentForm 3 Which office uses HARs? a Community Health Center b Lewisburg Hsp Dr c St Paul Dr 101 4 How should you handle a cancellation appt request for Geriatrics? a Cancel the appt and send FYI TE to FO b Cancel the appt and send FYI CRM to FO c Don't cancel the appt, send TE to FO to cancel 5 What are parent's NOT allowed to see in a child's portal? a Behavioral Health notes b Behavioral Health appt c Behavioral Health test results 6 Where can you select "Verified with no Medicare" in Registration? a Patient Types b Demographics c Pat Guar & Cvgs 7 What should you do for a Triage NOW! if the patient is not with the caller? a Warm conference caller to NTCC/Practice b Warm conference caller to Practice c Advise caller to call back when they are with the patient 8 How should you reschedule a MAT appt? a Don't touch appt and send TE to FO. b Don't touch appt and send CRM to clinical. c Reschedule appt at patient's request 9 Which Wellspan offices are scheduling new patients for Medical Marijuana services? a None. Offer the website. b All that are listed. c None. Offer the WARM line 10 Where should you find the most updated information for Infectious Diseases? a Infectious Disease Guidance b Infections Disease Guidance c PA Dept of Health website

Froggy Jumps

Panviva FroggerVersión en línea

Panviva Froggy Jump

por Kristin Prather

How should a "Late Patient Call" be handled?

Confirm they have an appt that day, then warm conference to the FO

Confirm they have an appt that day, and tell them it's ok to be late

Confirm they have an appt that day, and tell them the late time window

Where can a patient's preferred pronoun information be entered?

SOGI SmartForm

SOGI line in Epic under Storyboard

SOGI IntelligentForm

Which office uses HARs?

Community Health Center

Lewisburg Hsp Dr

St Paul Dr 101

How should you handle a cancellation appt request for Geriatrics?

Cancel the appt and send FYI TE to FO

Cancel the appt and send FYI CRM to FO

Don't cancel the appt, send TE to FO to cancel

What are parent's NOT allowed to see in a child's portal?

Behavioral Health notes

Behavioral Health appt

Behavioral Health test results

Where can you select "Verified with no Medicare" in Registration?

Patient Types

Demographics

Pat Guar & Cvgs

What should you do for a Triage NOW! if the patient is not with the caller?

Warm conference caller to NTCC/Practice

Warm conference caller to Practice

Advise caller to call back when they are with the patient

How should you reschedule a MAT appt?

Don't touch appt and send TE to FO.

Don't touch appt and send CRM to clinical.

Reschedule appt at patient's request

Which Wellspan offices are scheduling new patients for Medical Marijuana services?

None. Offer the website.

All that are listed.

None. Offer the WARM line

Where should you find the most updated information for Infectious Diseases?

Infectious Disease Guidance

Infections Disease Guidance

PA Dept of Health website

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Froggy Jumps

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Froggy Jumps

Panviva FroggerVersión en línea

por Kristin Prather

How should a "Late Patient Call" be handled?

Where can a patient's preferred pronoun information be entered?

Which office uses HARs?

How should you handle a cancellation appt request for Geriatrics?

What are parent's NOT allowed to see in a child's portal?

Where can you select "Verified with no Medicare" in Registration?

What should you do for a Triage NOW! if the patient is not with the caller?

How should you reschedule a MAT appt?

Which Wellspan offices are scheduling new patients for Medical Marijuana services?

Where should you find the most updated information for Infectious Diseases?

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