communication and Human Relations

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Donetta Cox

Santa Lucía

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AsterQuiz communication and Human RelationsVersión en línea click the answer next to the correct answer por Donetta Cox 1 Why is listening important in communication? a It shows respect and helps you understand others. b It allows you to win arguments c It prevents people from speaking. 2 What should you do if a client is unhappy with a hairstyle? a Argue with the client b C. Listen calmly and discuss how the problem can be corrected c D. Tell the client to leave 3 What does “take your own temperature” mean? a Asking someone else how they feel b Taking a break from work every hour c Checking how you are feeling before dealing with others 4 Which feeling can affect the way you communicate? a Anger b Happiness c All of the above 5 When dealing with a difficult person, you should ________. a remain calm and listen carefully b argue with them c insult them 6 Why should you avoid taking someone's rude behaviour personally? a They may be having a difficult day or dealing with a problem b You should always agree with them c They are always correct. 7 What does teamwork involve? a Working alone b Cooperating with others toward a common goal c Competing with everyone 8 Which quality is important in the workplace? a Patience b Dishonesty c Rudeness 9 What is one way to calm yourself when you are upset? a Shout at someone b Start an argument c Take deep breaths 10 Good human relations help people to ________. a create disagreements b build trust and solve problems c avoid teamwork

AsterQuiz

communication and Human RelationsVersión en línea

click the answer next to the correct answer

por Donetta Cox

Why is listening important in communication?

It shows respect and helps you understand others.

It allows you to win arguments

It prevents people from speaking.

What should you do if a client is unhappy with a hairstyle?

Argue with the client

C. Listen calmly and discuss how the problem can be corrected

D. Tell the client to leave

What does “take your own temperature” mean?

Asking someone else how they feel

Taking a break from work every hour

Checking how you are feeling before dealing with others

Which feeling can affect the way you communicate?

Anger

Happiness

All of the above

When dealing with a difficult person, you should ________.

remain calm and listen carefully

argue with them

insult them

Why should you avoid taking someone's rude behaviour personally?

They may be having a difficult day or dealing with a problem

You should always agree with them

They are always correct.

What does teamwork involve?

Working alone

Cooperating with others toward a common goal

Competing with everyone

Which quality is important in the workplace?

Patience

Dishonesty

Rudeness

What is one way to calm yourself when you are upset?

Shout at someone

Start an argument

Take deep breaths

Good human relations help people to ________.

create disagreements

build trust and solve problems

avoid teamwork

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communication and Human Relations

AsterQuiz

Sobre esta actividad

Creada por

Descarga la versión para jugar en papel

Top juegos

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AsterQuiz

communication and Human RelationsVersión en línea

por Donetta Cox

Why is listening important in communication?

What should you do if a client is unhappy with a hairstyle?

What does “take your own temperature” mean?

Which feeling can affect the way you communicate?

When dealing with a difficult person, you should ________.

Why should you avoid taking someone's rude behaviour personally?

What does teamwork involve?

Which quality is important in the workplace?

What is one way to calm yourself when you are upset?

Good human relations help people to ________.

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