Maintenance Activity: RA Training 2026

Froggy Jumps

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CMU RA Training - Facilities & Maintenance

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Jessica Ramos

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Maintenance Activity: RA Training 2025

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Maintenance Activity: RA Training 2026


Froggy Jumps Maintenance Activity: RA Training 2026Versión en línea CMU RA Training - Facilities & Maintenance por Jessica Ramos 1 A resident tells you that their toilet is overflowing. You should: a Submit a Service Request b G-Chat your Housefellow c Call Emergency Maintenance 2 A resident messages you to share that the third floor washer was leaking an hour ago. Before calling Emergency Maintenance, what should you do? a Go look at the washer yourself b Nothing, just call c Ask the resident to record a video 3 You notice on a round that the only light in a main hallway is out. You should: a Submit a Service Request b Call Emergency Maintenance c Create your own window to allow natural light in 4 True or False: A Service Request (Non-Emergency Maintenance) should be entered if your room's temperature is chilly but the heat is on and the temperature is above 65. a False: Call Emergency Maintenance b True c False: Watch a Youtube video & fix it yourself 5 True or False: You should enter a Service Request (Non-Emergency Maintenance) if someone's door battery is dead. a True: it can wait until morning b False: break the door down, you've been hitting the gym recently c False: it's an emergency that a student cannot access their room 6 Your fire alarm starts going off with no apparent cause. You should: a Submit a Service Request b Contact Emergency Maintenance c Give it a reason to go off 7 The power goes out and your elevator gets stuck. What should you do first? a Call CMU PD b Call Emergency Maintenance c Check to see if anyone is stuck in the elevator 8 True or False: You cannot enter a Service Request for a broken vending machine and instead must call the number on the yellow sticker on the vending machine. a True b False: Submit a Service Request c False: Just shake the machine 9 What should you do if your heat is not working and the thermostat is reading 54? a Start a communal fire to stay warm b Submit a Service Request c Call Emergency Maintenance 10 How do you enter a Service Request (Non-Emergency Maintenance)? a You don't - just call b Send a carrier pigeon c Through the Housing & Dining Portal 11 What should you do if a window is broken? a Call Emergency Maintenance b Submit a Service Request c Put up a trash bag & call it a day 12 A broken blind is considered: a an emergency b not an emergency c not an emergency unless it is one on the first floor & everyone can see in the room from outside 13 True or False: You should call Emergency Maintenance if an oven is on fire. a True b False: you should enter a Service Request c False: you should call CMU PD 14 Which of the following is NOT considered an emergency? a A shower that hasn't drained in hours b A broken desk chair c A broken bedframe 15 True or False: You are able and encouraged to submit a Service Request if there is a mouse in your community. a True: all rodent concerns should be reported via Service Request b False: mice are roommates c False: keep it a secret & start a mouse circus just to have a Plan B in life

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Froggy Jumps

Maintenance Activity: RA Training 2026Versión en línea

por Jessica Ramos

A resident tells you that their toilet is overflowing. You should:

A resident messages you to share that the third floor washer was leaking an hour ago. Before calling Emergency Maintenance, what should you do?

You notice on a round that the only light in a main hallway is out. You should:

True or False: A Service Request (Non-Emergency Maintenance) should be entered if your room's temperature is chilly but the heat is on and the temperature is above 65*.

True or False: You should enter a Service Request (Non-Emergency Maintenance) if someone's door battery is dead.

Your fire alarm starts going off with no apparent cause. You should:

The power goes out and your elevator gets stuck. What should you do first?

True or False: You cannot enter a Service Request for a broken vending machine and instead must call the number on the yellow sticker on the vending machine.

What should you do if your heat is not working and the thermostat is reading 54*?

How do you enter a Service Request (Non-Emergency Maintenance)?

What should you do if a window is broken?

A broken blind is considered:

True or False: You should call Emergency Maintenance if an oven is on fire.

Which of the following is NOT considered an emergency?

True or False: You are able and encouraged to submit a Service Request if there is a mouse in your community.