Auto Claims & Recovery Flow

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Process steps in insurance claims

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Syahmi Faez

Malasia

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Froggy Jumps Auto Claims & Recovery FlowVersión en línea Process steps in insurance claims por Syahmi Faez 1 Who initiates the claim after an accident in the flow? a OD Department b Adjuster c Customer/Agent 2 Which department is responsible for registering the claim and processing the offer? a Recovery Team b OD Department c Customer/Agent 3 What is the first task of the OD Department? a Prepare full report b Register claim c Provide photos 4 What should the Adjuster do as part of the process? a Survey vehicles b Cover damages c Register claim 5 Which item is NOT listed as a task for the Adjuster? a Provide photos b Survey vehicles c Prepare full report 6 What is prepared by the Adjuster after surveying? a Offer processing b Full report c Tender documents 7 What is the purpose of the Recovery stage? a Surveying vehicles b Tenders for salvage options c Registering a new claim 8 Which option is NOT mentioned under Recovery tenders? a Merimen tender b Wreck tender c New vehicle purchase tender 9 Which tender options are listed for recovery? a Merimen, Wreck, Scrap b Lease tender c Insurance tender 10 Which surface flow step comes before Recovery in the process? a OD Department b Adjust c Customer/Agent

Froggy Jumps

Auto Claims & Recovery FlowVersión en línea

Process steps in insurance claims

por Syahmi Faez

Who initiates the claim after an accident in the flow?

OD Department

Adjuster

Customer/Agent

Which department is responsible for registering the claim and processing the offer?

Recovery Team

OD Department

Customer/Agent

What is the first task of the OD Department?

Prepare full report

Provide photos

What should the Adjuster do as part of the process?

Survey vehicles

Cover damages

Which item is NOT listed as a task for the Adjuster?

Provide photos

Survey vehicles

Prepare full report

What is prepared by the Adjuster after surveying?

Offer processing

Full report

Tender documents

What is the purpose of the Recovery stage?

Surveying vehicles

Tenders for salvage options

Registering a new claim

Which option is NOT mentioned under Recovery tenders?

Merimen tender

Wreck tender

New vehicle purchase tender

Which tender options are listed for recovery?

Merimen, Wreck, Scrap

Lease tender

Insurance tender

Which surface flow step comes before Recovery in the process?

OD Department

Adjust

Customer/Agent

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Auto Claims & Recovery Flow

Froggy Jumps

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Auto Claims & Recovery FlowVersión en línea

por Syahmi Faez

Who initiates the claim after an accident in the flow?

Which department is responsible for registering the claim and processing the offer?

What is the first task of the OD Department?

What should the Adjuster do as part of the process?

Which item is NOT listed as a task for the Adjuster?

What is prepared by the Adjuster after surveying?

What is the purpose of the Recovery stage?

Which option is NOT mentioned under Recovery tenders?

Which tender options are listed for recovery?

Which surface flow step comes before Recovery in the process?

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