Frontpoint Frogs

Froggy Jumps

Jugadas 1 %Acierto 90 Tiempo medio 03:51

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A fun way to learn!

Creada por

[AIR] Natalia Sussette Gomez Atuan

Estados Unidos

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Froggy Jumps Frontpoint FrogsVersión en línea A fun way to learn! por [AIR] Natalia Sussette Gomez Atuan 1 First step to troubleshoot malfunction a Check the distance in between the sensor and Hub b Check for low batteries prior to malfunction c Tamper the sensor 2 To troubleshoot we did not detect motion we: a Check mounting, walk test, check tamper, alarm test b Check mounting and environmental factors c walk and alarm test 3 When performing a power cycle, after turning the switch off we: a wait 2 minutes, turn switch back on, plug Hub b wait 10 sec, turn switch back on, plug Hub and wait 2 minutes c wait 2 minutes, turn switch back on, plug Hub and wait 2 minutes 4 A panel low battery is a: a Significantly meets b Partially meets c Needs improvement 5 For an open when closed the first step is: a Check mounting b Chime test c Open and close the door 6 Not explaining to the customer the why behind each troubleshooring step falls under: a Acknowledgement and Validation b Resolutions, clear expectations and follow through c Taking and communicating actions 7 If a customer ordered an indoor cam but now wants a db cam and is within the 30 days I do a: a Unwanted Return b Unlike swap c Replacement 8 When I see an account in pending activation I: a Activate the account b Ignore it c Escalate it 9 When refunding an unreturn charge it goes as: a Positive credit in the account b Balance to the customer's cc on file c Both 10 Which parameter does not falls under Mechanics? a Internal Processes and Policies b Resolutions, Clear Expectations and Follow Through c Knowledge and Accuracy

Froggy Jumps

Frontpoint FrogsVersión en línea

A fun way to learn!

por [AIR] Natalia Sussette Gomez Atuan

First step to troubleshoot malfunction

Check the distance in between the sensor and Hub

Check for low batteries prior to malfunction

Tamper the sensor

To troubleshoot we did not detect motion we:

Check mounting, walk test, check tamper, alarm test

Check mounting and environmental factors

walk and alarm test

When performing a power cycle, after turning the switch off we:

wait 2 minutes, turn switch back on, plug Hub

wait 10 sec, turn switch back on, plug Hub and wait 2 minutes

wait 2 minutes, turn switch back on, plug Hub and wait 2 minutes

A panel low battery is a:

Significantly meets

Partially meets

Needs improvement

For an open when closed the first step is:

Check mounting

Chime test

Open and close the door

Not explaining to the customer the why behind each troubleshooring step falls under:

Acknowledgement and Validation

Resolutions, clear expectations and follow through

Taking and communicating actions

If a customer ordered an indoor cam but now wants a db cam and is within the 30 days I do a:

Unwanted Return

Unlike swap

Replacement

When I see an account in pending activation I:

Activate the account

Ignore it

Escalate it

When refunding an unreturn charge it goes as:

Positive credit in the account

Balance to the customer's cc on file

Both

Which parameter does not falls under Mechanics?

Internal Processes and Policies

Resolutions, Clear Expectations and Follow Through

Knowledge and Accuracy

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Frontpoint Frogs

Froggy Jumps

Sobre esta actividad

Creada por

Descarga la versión para jugar en papel

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Froggy Jumps

Frontpoint FrogsVersión en línea

por [AIR] Natalia Sussette Gomez Atuan

First step to troubleshoot malfunction

To troubleshoot we did not detect motion we:

When performing a power cycle, after turning the switch off we:

A panel low battery is a:

For an open when closed the first step is:

Not explaining to the customer the why behind each troubleshooring step falls under:

If a customer ordered an indoor cam but now wants a db cam and is within the 30 days I do a:

When I see an account in pending activation I:

When refunding an unreturn charge it goes as:

Which parameter does not falls under Mechanics?

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