IMS Internal Audit: Dos and Don'ts

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Help your frog reach the finish line by choosing the correct actions and behaviors expected during an IMS Internal Audit.

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Marilou Cagampang

Filipinas

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IMS Internal Audit: Dos and Don'ts


Froggy Jumps IMS Internal Audit: Dos and Don'tsVersión en línea Help your frog reach the finish line by choosing the correct actions and behaviors expected during an IMS Internal Audit. por Marilou Cagampang 1 An auditor asks for a record that you cannot locate. What should you do? a Create a new record immediately b Inform the auditor honestly and seek assistance c Hide the issue and say the record exists even if it doesn't 2 Your actual practice differs from the documented procedure. What should you do? a Explain the actual practice honestly and report the gap for correction b Blame another employee c Avoid the auditor 3 The auditor asks a question outside your responsibility. What should you do? a Guess b Refer the auditor to the responsible person c Ignore the question 4 An auditor asks for a report, but you cannot immediately find it. What should you do? a Create a new report on the spot b Say it does not exist c Inform the auditor honestly and seek assistance to locate it 5 The auditor requests supporting documents for a process you performed. What should you do? a Say documents are not required b Delay until later without reason c Provide available evidence promptly and correctly 6 The auditor identifies a mistake in your process. What should you do? a Argue that it is not a problem b Hide supporting evidence c Accept it and cooperate in documenting the issue 7 During the audit, your co-worker is nervous and confused. What should you do? a Stop the audit process b Panic and avoid auditors c Stay calm, cooperative, and professional 8 An auditor asks for the latest version of a procedure, but you are unsure which is updated. What should you do? a Verify with Document Controller before presenting b Use any version available c Refuse to show documents 9 The auditor observes unsafe practice in your area. What should you do? a Explain honestly and ensure corrective awareness b Deny it immediately c Ask others to cover it up 10 Requested record/process is still being processed and not yet finalized. What should you do? a Fabricate a temporary record/process b Inform auditor and provide timeline of availability c Say it is lost 11 You are unsure how to respond to a complex question. What should you do? a Stay silent completely b Give random answer c Say "I will check and get back with correct information” 12 Auditor asks for clarification on a process step you partially know. What should you do? a Change topic b Answer what you know honestly and refer to co-worker who knows the process c Guess missing parts 13 You are informed that your area is scheduled for internal audit tomorrow. What should you do? a Prepare relevant documents and ensure readiness of records and process awareness b Ignore the schedule and file a leave of absence c Ask someone else to take your place without preparation 14 Auditor asks a technical detail handled by another unit. What should you do? a Refuse to continue audit b Refer auditor to the appropriate technical person or unit while staying cooperative c Answer incorrectly to avoid delay 15 The auditor asks a question, but you do not fully understand it. What should you do? a Pretend you understand everything b Ask the auditor to clarify or rephrase the question c Give a random answer

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IMS Internal Audit: Dos and Don'ts

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IMS Internal Audit: Dos and Don'tsVersión en línea

por Marilou Cagampang

An auditor asks for a record that you cannot locate. What should you do?

Your actual practice differs from the documented procedure. What should you do?

The auditor asks a question outside your responsibility. What should you do?

An auditor asks for a report, but you cannot immediately find it. What should you do?

The auditor requests supporting documents for a process you performed. What should you do?

The auditor identifies a mistake in your process. What should you do?

During the audit, your co-worker is nervous and confused. What should you do?

An auditor asks for the latest version of a procedure, but you are unsure which is updated. What should you do?

The auditor observes unsafe practice in your area. What should you do?

Requested record/process is still being processed and not yet finalized. What should you do?

You are unsure how to respond to a complex question. What should you do?

Auditor asks for clarification on a process step you partially know. What should you do?

You are informed that your area is scheduled for internal audit tomorrow. What should you do?

Auditor asks a technical detail handled by another unit. What should you do?

The auditor asks a question, but you do not fully understand it. What should you do?