Assessment of learning offering help 1

Froggy Jumps

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Offering help and service
Choose the best answer!

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Wira Julie

Indonesia

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Froggy Jumps Assessment of learning offering help 1Versión en línea Offering help and service Choose the best answer! por Wira Julie 1 1. You are at your workplace and see a customer looking confused. You want to offer help in a polite and professional way. What should you say? a A. What are you doing here? b B. Can I help you? c C. You look lost. 2 2. Your classmate is having difficulty finishing a task. You want to offer help in an informal situation. What is the best expression? a A. Would you like me to assist you? b B. Do you require assistance? c C. Need a hand? 3 3. Read the situation: A customer says, “I don’t understand how to use this tool.” What is the most appropriate response? a A. That’s not my job. b B. Figure it out yourself. c C. Let me show you how to use it. 4 4. Which of the following is the best example of a formal offer of help in a workplace? a A. Want help? b B. Need help? c C. Would you like me to help you with that? 5 5. Someone offers you help by saying, “Can I help you with your work?” If you accept the offer politely, what should you say? a A. Yes, please. I’d appreciate it. b B. No. c C. Whatever.

Froggy Jumps

Assessment of learning offering help 1Versión en línea

Offering help and service Choose the best answer!

por Wira Julie

1. You are at your workplace and see a customer looking confused. You want to offer help in a polite and professional way. What should you say?

A. What are you doing here?

B. Can I help you?

C. You look lost.

2. Your classmate is having difficulty finishing a task. You want to offer help in an informal situation. What is the best expression?

A. Would you like me to assist you?

B. Do you require assistance?

C. Need a hand?

3. Read the situation: A customer says, “I don’t understand how to use this tool.” What is the most appropriate response?

A. That’s not my job.

B. Figure it out yourself.

C. Let me show you how to use it.

4. Which of the following is the best example of a formal offer of help in a workplace?

A. Want help?

B. Need help?

C. Would you like me to help you with that?

5. Someone offers you help by saying, “Can I help you with your work?” If you accept the offer politely, what should you say?

A. Yes, please. I’d appreciate it.

B. No.

C. Whatever.

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Assessment of learning offering help 1

Froggy Jumps

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Assessment of learning offering help 1Versión en línea

por Wira Julie

1. You are at your workplace and see a customer looking confused. You want to offer help in a polite and professional way. What should you say?

2. Your classmate is having difficulty finishing a task. You want to offer help in an informal situation. What is the best expression?

3. Read the situation: A customer says, “I don’t understand how to use this tool.” What is the most appropriate response?

4. Which of the following is the best example of a formal offer of help in a workplace?

5. Someone offers you help by saying, “Can I help you with your work?” If you accept the offer politely, what should you say?

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