OMPD Quiz

Froggy Jumps

Jugadas 9

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Sobre esta actividad

OUTLET LEAD

Creada por

Ain

Malasia

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Froggy Jumps OMPD QuizVersión en línea OUTLET LEAD por Ain 1 What is PAR? a Produce Attach Rate b Product Attach Rate c People Attach Rate 2 What can CAUSE high OPT? a Aces in Places b Prepare products earlier c Lack of manpower 3 What is the target for CH complaint? a Above than 1% b Below than 0.1% c Below than 1% 4 If barista communicate and prioritize orders, what target can we achieve? a Wastage b OPT c PAR 5 Outlet sales are RM5,000. How much wastage can the outlet have to ensure it does not exceed 1%? a RM50 b RM60 c RM70 6 What can Outlet Lead do to make sure achieve QA target? a Ensure staff follow SOP consistently during every shift b Ask staff to work faster c Wait until QA comes before cleaning properly 7 What problems happen when high sales outlet has few manpower? a Sales will definitely increase b OPT becomes higher c There will be no effect if staff work harder 8 How to maintain google review? a Ignore customers if outlet is busy b Provide friendly and consistent customer service c Ask friends to spam fake 5-star reviews

Froggy Jumps

OMPD QuizVersión en línea

OUTLET LEAD

por Ain

What is PAR?

Produce Attach Rate

Product Attach Rate

People Attach Rate

What can CAUSE high OPT?

Aces in Places

Prepare products earlier

Lack of manpower

What is the target for CH complaint?

Above than 1%

Below than 0.1%

Below than 1%

If barista communicate and prioritize orders, what target can we achieve?

Wastage

OPT

PAR

Outlet sales are RM5,000. How much wastage can the outlet have to ensure it does not exceed 1%?

RM50

RM60

RM70

What can Outlet Lead do to make sure achieve QA target?

Ensure staff follow SOP consistently during every shift

Ask staff to work faster

Wait until QA comes before cleaning properly

What problems happen when high sales outlet has few manpower?

Sales will definitely increase

OPT becomes higher

There will be no effect if staff work harder

How to maintain google review?

Ignore customers if outlet is busy

Provide friendly and consistent customer service

Ask friends to spam fake 5-star reviews

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OMPD Quiz

Froggy Jumps

Sobre esta actividad

Creada por

Descarga la versión para jugar en papel

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Froggy Jumps

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Froggy Jumps

OMPD QuizVersión en línea

por Ain

What is PAR?

What can CAUSE high OPT?

What is the target for CH complaint?

If barista communicate and prioritize orders, what target can we achieve?

Outlet sales are RM5,000. How much wastage can the outlet have to ensure it does not exceed 1%?

What can Outlet Lead do to make sure achieve QA target?

What problems happen when high sales outlet has few manpower?

How to maintain google review?

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