Sabre NDC Post Booking Mastery

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Post-booking NDC tasks quiz

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karen

Filipinas

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Sabre NDC Post Booking Mastery


Froggy Jumps Sabre NDC Post Booking MasteryVersión en línea Post-booking NDC tasks quiz por karen 1 How do you verify if a reservation is an NDC booking? a Check the airline code in PNR b Check the SabreNDC connector field in ADE. c Verify via the Trip Summary page 2 How do you verify if a reservation is an NDC booking? a Check the airline code in PNR b Check the SabreNDC connector field in ADE. c Verify via the Trip Summary page 3 Which tab should you open to review a cardmember’s reservation? a Trips tab b Manage tab c Orders tab 4 Which tab should you open to review a cardmember’s reservation? a Trips tab b Manage tab c Orders tab 5 What must you confirm before cancelling a voided reservation? a The reservation is still within the VOID window. b The cardmember’s email is in the itinerary c The airline has approved the cancellation 6 What must you confirm before cancelling a voided reservation? a The reservation is still within the VOID window. b The cardmember’s email is in the itinerary c The airline has approved the cancellation 7 What must you obtain from the cardmember before cancelling a booking? a Passport number b Frequent flyer number c Cardmember consent 8 What must you obtain from the cardmember before cancelling a booking? a Passport number b Frequent flyer number c Cardmember consent 9 Where do you start a voluntary exchange with aa.com? a Call airline sales support b Manage trips/Check-in on aa.com c Book new flight on aa.com 10 Where do you start a voluntary exchange with aa.com? a Call airline sales support b Manage trips/Check-in on aa.com c Book new flight on aa.com 11 If you see the error 'Trip can't be changed online', what should you do? a Call airline sales support b Cancel the trip instead c Retry online and wait 12 If you see the error 'Trip can't be changed online', what should you do? a Call airline sales support b Cancel the trip instead c Retry online and wait 13 How do you add an infant to an NDC reservation? a Add infant via Travel Alerts b Edit traveler info and save c Go to Additional Services, select Infant in lap, enter name and DOB, Submit 14 How do you add an infant to an NDC reservation? a Add infant via Travel Alerts b Edit traveler info and save c Go to Additional Services, select Infant in lap, enter name and DOB, Submit 15 What note should you include in Sabre after an exchange? a "Refund processed" b "Trip can be changed online" c "Reservation has been exchanged through airline." 16 What note should you include in Sabre after an exchange? a "Refund processed" b "Trip can be changed online" c "Reservation has been exchanged through airline." 17 After a cancellation, which process should you follow for refunds? a Ask the cardmember to rebook b Follow Chase Travel Refund process to refund points and/or cash c Process a generic refund in Sabre 18 After a cancellation, which process should you follow for refunds? a Ask the cardmember to rebook b Follow Chase Travel Refund process to refund points and/or cash c Process a generic refund in Sabre 19 What must you verify in ADE when performing NDC actions besides the SabreNDC field? a Check the passenger's passport b Verify the reservation is NDC before proceeding c Confirm airline meal preference 20 What must you verify in ADE when performing NDC actions besides the SabreNDC field? a Check the passenger's passport b Verify the reservation is NDC before proceeding c Confirm airline meal preference

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Sabre NDC Post Booking Mastery

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OPEN UP 6 UNIT 1 VOCABULARY

Froggy Jumps

Sabre NDC Post Booking MasteryVersión en línea

por karen

How do you verify if a reservation is an NDC booking?

How do you verify if a reservation is an NDC booking?

Which tab should you open to review a cardmember’s reservation?

Which tab should you open to review a cardmember’s reservation?

What must you confirm before cancelling a voided reservation?

What must you confirm before cancelling a voided reservation?

What must you obtain from the cardmember before cancelling a booking?

What must you obtain from the cardmember before cancelling a booking?

Where do you start a voluntary exchange with aa.com?

Where do you start a voluntary exchange with aa.com?

If you see the error 'Trip can't be changed online', what should you do?

If you see the error 'Trip can't be changed online', what should you do?

How do you add an infant to an NDC reservation?

How do you add an infant to an NDC reservation?

What note should you include in Sabre after an exchange?

What note should you include in Sabre after an exchange?

After a cancellation, which process should you follow for refunds?

After a cancellation, which process should you follow for refunds?

What must you verify in ADE when performing NDC actions besides the SabreNDC field?

What must you verify in ADE when performing NDC actions besides the SabreNDC field?