Q1 Refresher Offline Notes

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BH Refresher

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Denise

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Froggy Jumps Q1 Refresher Offline NotesVersión en línea BH Refresher por Denise 1 Adding the offline dispatch on cloud is not mandatory? a True, transfer to MSC b False, it is my job as a scheduler to provide sc with scheduling details on their calendar c True, sc will find out about appointment when checking cloud 2 You can offline schedule by only creating a dispatch note on cloud and not adding on outlook to sc's calendar? a No, adding to sc's calendar provides sc with scheduling details b Yes, its not part of my job c Yes, sc will find out about appointment when checking cloud 3 Offline notes are only created when tasks are not transferring? a False just escalate it b True this is the only time they need to be created c False offline notes are created when tasks in cloud are in reject status needing to be resch 4 When is Offline Scheduling Used? a When Scheduling wants to annoy SC's b When Click software is having a moment with Cloud c When Click software notes are not transferring over to Cloud 5 What is the objective of offline scheduling? a Mimic creation of Click notes b Increase anxiety c Maximize real-time updates 6 Where in Cloud do you add an offline Note? a Cloud? b Under Assessments c Under Notes 7 What type of Note does scheduling use to create offline notes? a Click Visit b Depends on vibe c General Note 8 Offline notes are created on Cloud and Outlook? a Only when Dispatched b Only when member requires two SC's c All of the Above 9 If member calls in to r/s a reject offline note is required prior to dispatching? a Yes b No c Maybe 10 Queue Call- offline notes should never be created? a Yes- If HIPPA isn't verified due to member not BH and transferred b No- this is a complete waste of time c No-we dont use queue call , we should use Other 11 What is a key difference between Click scheduling and Offline scheduling? a It takes longer b There is no difference c Offline is Faster

Froggy Jumps

Q1 Refresher Offline NotesVersión en línea

BH Refresher

por Denise

Adding the offline dispatch on cloud is not mandatory?

True, transfer to MSC

False, it is my job as a scheduler to provide sc with scheduling details on their calendar

True, sc will find out about appointment when checking cloud

You can offline schedule by only creating a dispatch note on cloud and not adding on outlook to sc's calendar?

No, adding to sc's calendar provides sc with scheduling details

Yes, its not part of my job

Yes, sc will find out about appointment when checking cloud

Offline notes are only created when tasks are not transferring?

False just escalate it

True this is the only time they need to be created

False offline notes are created when tasks in cloud are in reject status needing to be resch

When is Offline Scheduling Used?

When Scheduling wants to annoy SC's

When Click software is having a moment with Cloud

When Click software notes are not transferring over to Cloud

What is the objective of offline scheduling?

Mimic creation of Click notes

Increase anxiety

Maximize real-time updates

Where in Cloud do you add an offline Note?

Cloud?

Under Assessments

Under Notes

What type of Note does scheduling use to create offline notes?

Click Visit

Depends on vibe

General Note

Offline notes are created on Cloud and Outlook?

Only when Dispatched

Only when member requires two SC's

All of the Above

If member calls in to r/s a reject offline note is required prior to dispatching?

Yes

Maybe

Queue Call- offline notes should never be created?

Yes- If HIPPA isn't verified due to member not BH and transferred

No- this is a complete waste of time

No-we dont use queue call , we should use Other

What is a key difference between Click scheduling and Offline scheduling?

It takes longer

There is no difference

Offline is Faster

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Q1 Refresher Offline Notes

Froggy Jumps

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Froggy Jumps

Q1 Refresher Offline NotesVersión en línea

por Denise

Adding the offline dispatch on cloud is not mandatory?

You can offline schedule by only creating a dispatch note on cloud and not adding on outlook to sc's calendar?

Offline notes are only created when tasks are not transferring?

When is Offline Scheduling Used?

What is the objective of offline scheduling?

Where in Cloud do you add an offline Note?

What type of Note does scheduling use to create offline notes?

Offline notes are created on Cloud and Outlook?

If member calls in to r/s a reject offline note is required prior to dispatching?

Queue Call- offline notes should never be created?

What is a key difference between Click scheduling and Offline scheduling?

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