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Froggy Jumps

Jugadas 23

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Angelo Cisneros

Estados Unidos

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Froggy Jumps Select the correct answerVersión en línea Select the correct answer por Angelo Cisneros 1 SeatGeek's Buyer Guarantee costs buyers an additional fee on top of the ticket price. a NO (it's free!) b Ye, there are charges c Not mentioned 2 Sellers on SeatGeek must pay a fee to list their tickets, even if the tickets don't sell. a NO (listing is free, 10% only if sold) b Yes it is 50% of total ticket price c Not mentioned 3 SeatGeek's all-in pricing shows the total cost including all fees before the customer checks out. a Yes b No, prices are all before taxes c Not mentioned 4 SeatGeek Event Experts are available 24 hours a day, 7 days a week for customer support. a NO (9 AM – 1 AM EST) b Yes, it is so user can get a great 24/7 experience c Not mentioned 5 A customer says their event was canceled. The agent tells them to check the SeatGeek website for refund info and ends the chat. a NO (guide them through the process!) b Yes, that is the quickest way to continue helping them c Not mentioned 6 A customer asks for a refund because they changed their mind. The agent immediately processes a full refund without checking the policy. a NO (check policy first!) b Customer are always first c Not mentioned 7 A fan calls 30 minutes before an event saying their mobile ticket won't load. The agent stays calm, guides them through troubleshooting, and escalates if needed. a YES b There is nothing to be done as it is almost time c No, they need to send QR

Froggy Jumps

Select the correct answerVersión en línea

Select the correct answer

por Angelo Cisneros

SeatGeek's Buyer Guarantee costs buyers an additional fee on top of the ticket price.

NO (it's free!)

Ye, there are charges

Not mentioned

Sellers on SeatGeek must pay a fee to list their tickets, even if the tickets don't sell.

NO (listing is free, 10% only if sold)

Yes it is 50% of total ticket price

Not mentioned

SeatGeek's all-in pricing shows the total cost including all fees before the customer checks out.

Yes

No, prices are all before taxes

Not mentioned

SeatGeek Event Experts are available 24 hours a day, 7 days a week for customer support.

NO (9 AM – 1 AM EST)

Yes, it is so user can get a great 24/7 experience

Not mentioned

A customer says their event was canceled. The agent tells them to check the SeatGeek website for refund info and ends the chat.

NO (guide them through the process!)

Yes, that is the quickest way to continue helping them

Not mentioned

A customer asks for a refund because they changed their mind. The agent immediately processes a full refund without checking the policy.

NO (check policy first!)

Customer are always first

Not mentioned

A fan calls 30 minutes before an event saying their mobile ticket won't load. The agent stays calm, guides them through troubleshooting, and escalates if needed.

YES

There is nothing to be done as it is almost time

No, they need to send QR

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Select the correct answer

Froggy Jumps

Sobre esta actividad

Creada por

Descarga la versión para jugar en papel

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Froggy Jumps

Select the correct answerVersión en línea

por Angelo Cisneros

SeatGeek's Buyer Guarantee costs buyers an additional fee on top of the ticket price.

Sellers on SeatGeek must pay a fee to list their tickets, even if the tickets don't sell.

SeatGeek's all-in pricing shows the total cost including all fees before the customer checks out.

SeatGeek Event Experts are available 24 hours a day, 7 days a week for customer support.

A customer says their event was canceled. The agent tells them to check the SeatGeek website for refund info and ends the chat.

A customer asks for a refund because they changed their mind. The agent immediately processes a full refund without checking the policy.

A fan calls 30 minutes before an event saying their mobile ticket won't load. The agent stays calm, guides them through troubleshooting, and escalates if needed.