B101: Lesson 19: Taking and Leaving Messages on the Phone

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Test your phone terms

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B101: Lesson 19: Taking and Leaving Messages on the Phone


Froggy Jumps B101: Lesson 19: Taking and Leaving Messages on the PhoneVersión en línea Test your phone terms por The Royal Visions 1 To connect a telephone caller to the person they want to speak to. a Put through \/ Transfer b Hang up c Cut off 2 To answer the ringing telephone. a Call back b Pick up c Hang up 3 To end the phone call by breaking the connection. a Speak up b Hang up c Hold on 4 To return someone's phone call later because you were busy. a Pick up b Call back c Put through 5 To talk louder on the phone so the other person can hear you better. a Hang up b Cut down c Speak up 6 When a phone call is accidentally disconnected due to technical problems or bad signal. a Cut off b Held on c Put through 7 A digital audio recording left by a caller when you do not answer the phone. a Email b Voicemail c Text message 8 To ask a caller to wait on the line for a moment without hanging up. a Hold \/ Hold on b Hang up c Hang out 9 The specific sound or music a telephone makes to alert you that someone is calling. a Voicemail b Ringtone c Dial tone 10 The strength and quality of the mobile phone connection. a Signal \/ Reception b Battery \/ Power c Volume \/ Sound 11 To say the correct order of letters in a word or name (e.g., S-M-I-T-H). a Count b Spell c Read 12 A written note containing information taken from a caller to give to a colleague. a Message b Receipt c Invoice 13 A short, internal phone number used to reach a specific desk within a large company. a Area code b Extension c Password 14 To move a caller electronically from your phone to another colleague's phone. a Refund b Transfer c Delete 15 The person who is actively making the telephone call. a Operator b Caller c Receiver 16 A continuous sound you hear when you pick up a landline, indicating the phone is ready to use. a Busy tone b Silent mode c Dial tone 17 A fast beeping sound indicating that the person you are calling is already on another phone call. a Ringtone b Busy signal c Dial tone 18 A piece of equipment worn on the head that includes both headphones and a microphone. a Handset b Headset c Speaker 19 A phone feature that allows you to hear the caller out loud without holding the device to your ear. a Speakerphone b Microphone c Headphone 20 To push the number buttons on a phone in order to call someone. a Dial b Type c Click

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B101: Lesson 19: Taking and Leaving Messages on the Phone

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B101: Lesson 19: Taking and Leaving Messages on the PhoneVersión en línea

por The Royal Visions

To connect a telephone caller to the person they want to speak to.

To answer the ringing telephone.

To end the phone call by breaking the connection.

To return someone's phone call later because you were busy.

To talk louder on the phone so the other person can hear you better.

When a phone call is accidentally disconnected due to technical problems or bad signal.

A digital audio recording left by a caller when you do not answer the phone.

To ask a caller to wait on the line for a moment without hanging up.

The specific sound or music a telephone makes to alert you that someone is calling.

The strength and quality of the mobile phone connection.

To say the correct order of letters in a word or name (e.g., S-M-I-T-H).

A written note containing information taken from a caller to give to a colleague.

A short, internal phone number used to reach a specific desk within a large company.

To move a caller electronically from your phone to another colleague's phone.

The person who is actively making the telephone call.

A continuous sound you hear when you pick up a landline, indicating the phone is ready to use.

A fast beeping sound indicating that the person you are calling is already on another phone call.

A piece of equipment worn on the head that includes both headphones and a microphone.

A phone feature that allows you to hear the caller out loud without holding the device to your ear.

To push the number buttons on a phone in order to call someone.