HR Performance & Conflict Quiz

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Test your HR basics

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Elizabeth Irey

Estados Unidos

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HR Performance & Conflict Quiz


Froggy Jumps HR Performance & Conflict QuizVersión en línea Test your HR basics por Elizabeth Irey 1 HR’s role in performance issues is to: a Support managers b Enforce punishment c All of the above 2 Performance management aligns MOST with: a Discipline b Strategy c Compliance 3 Feedback should be: a Public b Delayed c Specific 4 Termination should occur when: a All of the above b Improvement fails c Documentation exists 5 HR’s first step when unclear expectations cause a performance issue is to: a Terminate immediately b Initiate discipline c Clarify expectations and goals 6 If a conflict escalates emotionally between coworkers, HR should initially: a Separately terminate one employee b Allow time for emotions to cool and gather facts c Immediately arbitrate 7 When two employees have ongoing tension with no policy violations, HR should FIRST: a Initiate a formal investigation b Terminate one employee c Recommend mediation 8 ADR stands for: (short answer) a Alternative Dispute Resolution b Arbitration Disclosure Rules c Advanced Disciplinary Review 9 Which ADR method is voluntary and non-binding? a Arbitration b Mediation c Litigation 10 Arbitration differs from mediation because: a Parties decide outcomes b The arbitrator makes a binding decision c It’s always informal 11 Early intervention in conflict helps: a Reduce risk and escalation b Increase lawsuits c Delay resolution 12 What is the goal of coaching in performance management? a Punishment b Documentation only c Development and improvement 13 A PIP is used to provide: a Structured improvement opportunity b Disciplinary record only c Automatic termination 14 What should HR do when emotions run high in conflict? a Ignore the issue b Terminate immediately c Facilitate discussion and calm escalation 15 Which action supports fairness in discipline? a Policy consistency and objective docs b Public shaming c Manager’s discretion only 16 In ADR, confidentiality serves to: a Reveal outcomes publicly b Protect participants and process c Limit documentation 17 Progressive discipline typically begins with: a Verbal or written warning b Immediate termination c Arbitration clause

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HR Performance & Conflict Quiz

Froggy Jumps

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Creada por

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Froggy Jumps

HR Performance & Conflict QuizVersión en línea

por Elizabeth Irey

HR’s role in performance issues is to:

Performance management aligns MOST with:

Feedback should be:

Termination should occur when:

HR’s first step when unclear expectations cause a performance issue is to:

If a conflict escalates emotionally between coworkers, HR should initially:

When two employees have ongoing tension with no policy violations, HR should FIRST:

ADR stands for: (short answer)

Which ADR method is voluntary and non-binding?

Arbitration differs from mediation because:

Early intervention in conflict helps:

What is the goal of coaching in performance management?

A PIP is used to provide:

What should HR do when emotions run high in conflict?

Which action supports fairness in discipline?

In ADR, confidentiality serves to:

Progressive discipline typically begins with: