Mary's Center Scheduling Quiz

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Test your scheduling rules knowledge.

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Alessandra Estrada

México

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Mary's Center Scheduling Quiz


Froggy Jumps Mary's Center Scheduling QuizVersión en línea Test your scheduling rules knowledge. por Alessandra Estrada 1 What is the grace period to arrive for an appointment? a 10 minutes b 15 minutes c 5 minutes 2 If a patient can't arrive on time, what should we offer? a Wait longer b Reschedule c Cancel entirely 3 When a patient declines in-person, what can we schedule instead? a Tele visits b Group session c Home visit 4 Patient calls in to switch an appointment to tele visit, but it is within 2 hours, what do we do? a Escalate via Teams b Email the provider c Cancel 5 New patients should be scheduled by living area: DC in DC, MD in MD clinics. True or false? a Only for emergencies b True c False 6 Where can newborns be seen if necessary? a Only at MD clinic b On video appointments c Any clinic. 7 Virginia patients can be seen how, per policy? a Home visit only b Appointment in person only c Video appoinment only 8 Which site cannot see Virginia patients in person? a Adelphi b DC locations c Silver Spring 9 Uninsured patients must stay at their assigned clinics based on what? a Preferred location b Insurance type c Home address 10 If a patient with discount was seen at another site, can they be scheduled there again? a Only if they were able to get insurance b Yes, same site c No, never 11 Patients not seen in 3 years are treated as what? a Returning b Chronic c New 12 Which patients are restricted to NEW at Silver Spring only? a Montgomery County NEW patients b Any new patient c All VA patients 13 Johns Hopkins insurance must be seen only in which state? a Maryland b Virginia c DC 14 DC Alliance insurance allows only which type of appointment? a In-person b Phone only c Video only 15 Which insurances are not accepted at Mary's Center? a Aetna or Cigna b Blue Cross c Kaiser or JAI 16 Can insurances from other states be accepted via government programs? a No b Only with authorization c Yes 17 If someone recently moved to DC, what can they pursue? a Cash-only visit b Discount or IPA appointment c No care available 18 Full medical records request processing time? a 1–2 days b 7 to 10 business days c 2–3 weeks 19 Is a Release of Information form always required to share records? a Never needed b Sign if requesting full records c Always auto-signed 20 Does requesting immunization records require the Release form? a Only if expedited b Yes c No 21 What must be checked for NEW patients to assign the correct site? a ZIP code / MD county list b Birth date c Phone number 22 What should we do if a patient asks for video but is VA? a Schedule in person b Schedule video anyway c Refer elsewhere 23 If a patient is uninsured and lives in MD, where should they be scheduled? a VA clinic b MD clinic c Any Mary’s Center site 24 What should be added when changing visit type due to patient preference? a Billing entry b No extra notes c General notes

Mary's Center Scheduling Quiz

Froggy Jumps

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Mary's Center Scheduling QuizVersión en línea

por Alessandra Estrada

What is the grace period to arrive for an appointment?

If a patient can't arrive on time, what should we offer?

When a patient declines in-person, what can we schedule instead?

Patient calls in to switch an appointment to tele visit, but it is within 2 hours, what do we do?

New patients should be scheduled by living area: DC in DC, MD in MD clinics. True or false?

Where can newborns be seen if necessary?

Virginia patients can be seen how, per policy?

Which site cannot see Virginia patients in person?

Uninsured patients must stay at their assigned clinics based on what?

If a patient with discount was seen at another site, can they be scheduled there again?

Patients not seen in 3 years are treated as what?

Which patients are restricted to NEW at Silver Spring only?

Johns Hopkins insurance must be seen only in which state?

DC Alliance insurance allows only which type of appointment?

Which insurances are not accepted at Mary's Center?

Can insurances from other states be accepted via government programs?

If someone recently moved to DC, what can they pursue?

Full medical records request processing time?

Is a Release of Information form always required to share records?

Does requesting immunization records require the Release form?

What must be checked for NEW patients to assign the correct site?

What should we do if a patient asks for video but is VA?

If a patient is uninsured and lives in MD, where should they be scheduled?

What should be added when changing visit type due to patient preference?