Customer Insight Quiz

Froggy Jumps

Jugadas 25

Crear copia

Sobre esta actividad

Conoce a tu cliente

Creada por

jully

Colombia

Descarga la versión para jugar en papel

Top 10 resultados

#	Jugador	Acierto	tiempo
1	Luis, Oscar, Sara, Jhon 1 de Octubre de 2025	% 80	01:16
2	Luis Mendez 1 de Octubre de 2025	% 60	01:34
3	Luis Medina 1 de Octubre de 2025	% 60	01:38
4	Milton 1 de Octubre de 2025	% 40	01:47
5	jully 1 de Octubre de 2025	% 0	00:29

¿Quieres aparecer en el Top 10 de este juego? Inicia sesión para identificarte.

Crea tu propio juego gratis desde nuestro creador de juegos

Compite contra tus amigos para ver quien consigue la mejor puntuación en esta actividad

Crear reto

Salva a la Ranita

Melanie Rodriguez

Estados Unidos

(340)

Contesta las siguientes multiplicaciones correctamente para salvar a la ranita y evitar que caiga al agua, mucha suerte!
Sabiduría animal

Educaplay Educational Resources

España

(15473)

Conviértete en un genio del Reino Animal
OPEN UP 6 UNIT 1 VOCABULARY

karen blixen

España

(101)

Repasamos el vocabulario de la unidad
El valle de los lobos

Marcos Signes

España

(109)

20 preguntas de este maravilloso libro
Quiz de Culpa mía película

Yamila Chavez

Argentina

(175)

Demuestra cuánto sabes sobre la película Culpa mía con este divertido quiz.


Froggy Jumps Customer Insight QuizVersión en línea Conoce a tu cliente por jully 1 Get a sense of my customer’s attributes/behaviors a Active listening b Flexing Your Communication Style c Conveying Advocacy 2 Make the customer feel important; show genuine interest in them a Positioning Naturally b Conveying Advocacy c Acknowledging Baggage 3 I can maintain a natural, conversational tone. a Positioning Naturally b Surfacing Additional Information c Flexing Your Communication Style 4 Don’t make assumptions about my customer’s issues or needs a Surfacing Additional Information b POSITIONING ALTERNATIVES c Active Listening 5 Recognize when a customer is willing to engage in conversation or when I should avoid chit-chat a Surfacing Additional Information b Acknowledging Baggage c Acknowledging Baggage 6 Investigate and offer potential alternative solutions that may be offered to the customer when their first request is unavailable a Conveying Advocacy b POSITIONING ALTERNATIVES c Active Listening 7 Avoid unproductive or bored behaviors such as interrupting or tuning out a Active Listening b Positioning Naturally c Flexing Your Communication Style 8 Communicate information in a way that diffuses negative customer reactions a USING POSITIVE LANGUAGE b POSITIONING ALTERNATIVES c Surfacing Additional Information 9 Look out for my customers; act as a consultant in offering the best options for them a Acknowledging Baggage b Conveying Advocacy c USING POSITIVE LANGUAGE 10 Ask questions to find out more about what a customer is not saying a Active Listening b Positioning Naturally c Surfacing Additional Information

Froggy Jumps

Customer Insight QuizVersión en línea

Conoce a tu cliente

por jully

Get a sense of my customer’s attributes/behaviors

Active listening

Flexing Your Communication Style

Conveying Advocacy

Make the customer feel important; show genuine interest in them

Positioning Naturally

Conveying Advocacy

Acknowledging Baggage

I can maintain a natural, conversational tone.

Positioning Naturally

Surfacing Additional Information

Flexing Your Communication Style

Don’t make assumptions about my customer’s issues or needs

Surfacing Additional Information

POSITIONING ALTERNATIVES

Active Listening

Recognize when a customer is willing to engage in conversation or when I should avoid chit-chat

Surfacing Additional Information

Acknowledging Baggage

Investigate and offer potential alternative solutions that may be offered to the customer when their first request is unavailable

Conveying Advocacy

POSITIONING ALTERNATIVES

Active Listening

Avoid unproductive or bored behaviors such as interrupting or tuning out

Active Listening

Positioning Naturally

Flexing Your Communication Style

Communicate information in a way that diffuses negative customer reactions

USING POSITIVE LANGUAGE

POSITIONING ALTERNATIVES

Surfacing Additional Information

Look out for my customers; act as a consultant in offering the best options for them

Acknowledging Baggage

Conveying Advocacy

USING POSITIVE LANGUAGE

Ask questions to find out more about what a customer is not saying

Active Listening

Positioning Naturally

Surfacing Additional Information

Puedes integrar el juego en un LMS compatible con LTI 1.1 o LTI 1.3 como Canvas, Moodle, o Blackboard. De esta manera podrás guardar las puntuaciones automáticamente en el libro de calificaciones de esa plataforma.

Customer Insight Quiz

Froggy Jumps

Sobre esta actividad

Creada por

Descarga la versión para jugar en papel

Top juegos

Froggy Jumps

Salva a la Ranita

Froggy Jumps

Sabiduría animal

Froggy Jumps

OPEN UP 6 UNIT 1 VOCABULARY

Froggy Jumps

El valle de los lobos

Froggy Jumps

Quiz de Culpa mía película

Froggy Jumps

Customer Insight QuizVersión en línea

por jully

Get a sense of my customer’s attributes/behaviors

Make the customer feel important; show genuine interest in them

I can maintain a natural, conversational tone.

Don’t make assumptions about my customer’s issues or needs

Recognize when a customer is willing to engage in conversation or when I should avoid chit-chat

Investigate and offer potential alternative solutions that may be offered to the customer when their first request is unavailable

Avoid unproductive or bored behaviors such as interrupting or tuning out

Communicate information in a way that diffuses negative customer reactions

Look out for my customers; act as a consultant in offering the best options for them

Ask questions to find out more about what a customer is not saying

		%
	Anónimo	%
		%
		%