Hotel Staff

Froggy Jumps

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Hotel staff knowledge quiz

Creada por

Diah Adelianie

Indonesia

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Top 10 resultados

#	Jugador	Acierto	tiempo
1	vicky ganteng 25 de Agosto de 2025	% 100	01:35
2	Pradnya 25 de Agosto de 2025	% 100	01:50
3	Diah Adelianie 25 de Agosto de 2025	% 100	01:55
4	ayu puspa 25 de Agosto de 2025	% 90	01:18
5	warwick 25 de Agosto de 2025	% 90	01:20
6	Ara Ariska 25 de Agosto de 2025	% 90	01:24
7	Widi kusuma 25 de Agosto de 2025	% 90	01:27
8	I Kadek David 25 de Agosto de 2025	% 90	01:36
9	Ardi 25 de Agosto de 2025	% 90	01:40
10	Wahhaya 25 de Agosto de 2025	% 90	01:42

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Froggy Jumps Hotel StaffVersión en línea Hotel staff knowledge quiz por Diah Adelianie 1 Which department handles guest check-in and check-out? a Housekeeping b Front Desk c Maintenance 2 Which task is typical for a bellhop? a Room maintenance b Luggage handling and guiding guests to rooms. c Catering duties 3 Which role is responsible for cleaning guest rooms? a Front Desk b Concierge c Housekeeping 4 What should a receptionist do for a late check-out request? a Ignore the request b Check availability and offer late checkout. c Cancel the reservation 5 Which department handles guest complaints and requests? a Guest Services b Maintenance c Housekeeping 6 Which role coordinates activities between guests and hotel departments? a Bellhop b Concierge c Housekeeping 7 What is the primary goal of housekeeping? a Provide security b Manage bookings c Keep rooms clean and comfortable. 8 What should staff do before leaving a guest room? a Close the door and leave without checking b Ensure the room is clean, restocked, and secure. c Ignore guest preferences 9 Which document helps resolve guest billing disputes? a Room service menu b Guest folio c Maintenance log 10 What is a key element of professional guest service? a Slow, unhelpful responses b Rudeness and ignoring requests c Polite, proactive communication.

Froggy Jumps

Hotel StaffVersión en línea

Hotel staff knowledge quiz

por Diah Adelianie

Which department handles guest check-in and check-out?

Housekeeping

Front Desk

Maintenance

Which task is typical for a bellhop?

Room maintenance

Luggage handling and guiding guests to rooms.

Catering duties

Which role is responsible for cleaning guest rooms?

Front Desk

Concierge

Housekeeping

What should a receptionist do for a late check-out request?

Ignore the request

Check availability and offer late checkout.

Cancel the reservation

Which department handles guest complaints and requests?

Guest Services

Maintenance

Housekeeping

Which role coordinates activities between guests and hotel departments?

Bellhop

Concierge

Housekeeping

What is the primary goal of housekeeping?

Provide security

Manage bookings

Keep rooms clean and comfortable.

What should staff do before leaving a guest room?

Close the door and leave without checking

Ensure the room is clean, restocked, and secure.

Ignore guest preferences

Which document helps resolve guest billing disputes?

Room service menu

Guest folio

Maintenance log

What is a key element of professional guest service?

Slow, unhelpful responses

Rudeness and ignoring requests

Polite, proactive communication.

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Hotel Staff

Froggy Jumps

Sobre esta actividad

Creada por

Descarga la versión para jugar en papel

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Froggy Jumps

Hotel StaffVersión en línea

por Diah Adelianie

Which department handles guest check-in and check-out?

Which task is typical for a bellhop?

Which role is responsible for cleaning guest rooms?

What should a receptionist do for a late check-out request?

Which department handles guest complaints and requests?

Which role coordinates activities between guests and hotel departments?

What is the primary goal of housekeeping?

What should staff do before leaving a guest room?

Which document helps resolve guest billing disputes?

What is a key element of professional guest service?

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