Redirecting Guest Behaviors Quiz

Froggy Jumps

Jugadas 3

Crear copia

Sobre esta actividad

Handling disruptions with tact.

Creada por

Jennifer Perez

Estados Unidos

Descarga la versión para jugar en papel

Top 10 resultados

#	Jugador	Acierto	tiempo
1	Jennifer Perez 23 de Agosto de 2025	% 90	02:09

¿Quieres aparecer en el Top 10 de este juego? Inicia sesión para identificarte.

Crea tu propio juego gratis desde nuestro creador de juegos

Compite contra tus amigos para ver quien consigue la mejor puntuación en esta actividad

Crear reto

Sabiduría animal

Educaplay Educational Resources

España

(15513)

Conviértete en un genio del Reino Animal
El valle de los lobos

Marcos Signes

España

(111)

20 preguntas de este maravilloso libro
Quiz de Culpa mía película

Yamila Chavez

Argentina

(178)

Demuestra cuánto sabes sobre la película Culpa mía con este divertido quiz.
Salva a la Ranita

Melanie Rodriguez

Estados Unidos

(344)

Contesta las siguientes multiplicaciones correctamente para salvar a la ranita y evitar que caiga al agua, mucha suerte!
OPEN UP 6 UNIT 1 VOCABULARY

karen blixen

España

(102)

Repasamos el vocabulario de la unidad


Froggy Jumps Redirecting Guest Behaviors QuizVersión en línea Handling disruptions with tact. por Jennifer Perez 1 What is a constructive first step when redirecting a disruptive guest? a Ignore the issue. b Blame the guest. c Acknowledge the concern calmly. 2 Which method helps redirect behavior without escalation? a Walk away and dismiss the guest. b Raise your voice to assert authority. c Use a calm tone and direct eye contact. 3 Which phrase is best to redirect a guest to a policy? a Just let them do what they want. b Introduce yourself and remind them of the code of conduct. c Ignore policy and do nothing, sounds like a supervisors problem. 4 What is the purpose of redirecting behavior? a Punish the guest. b Prevent disruption and maintain safety. c Conclude the interaction quickly. 5 Which tool can support redirecting guests ethically? a Threaten them with legal action. b Using clear signage and using scripted responses. c Public confrontation and shaming. 6 When should you politely escalate to a supervisor? a Only when asked. b After the guest leaves. c If the guest resists or becomes aggressive. 7 What is a non-verbal cue that promotes guest moving to continue through the exhibit? a Gesturing to the next room b Telling them to move along c Staring down the guest. 8 How can you redirect behaviors related to tapping animal enclosures? a Loudly tell them to stop or knock it off b Ignore it. c Politely interrupt and redirect. 9 What is the outcome of effective redirection? a Guest silence with no feedback. b Immediate expulsion every time. c Reduced incidents and improved guest experience. 10 What if you interrupted a kids behavior and now their adult is mad? a Tell the adult it's their job to parent b explain that it's to make sure everyone gets to have a good experience c ignore the adult

Froggy Jumps

Redirecting Guest Behaviors QuizVersión en línea

Handling disruptions with tact.

por Jennifer Perez

What is a constructive first step when redirecting a disruptive guest?

Ignore the issue.

Blame the guest.

Acknowledge the concern calmly.

Which method helps redirect behavior without escalation?

Walk away and dismiss the guest.

Raise your voice to assert authority.

Use a calm tone and direct eye contact.

Which phrase is best to redirect a guest to a policy?

Just let them do what they want.

Introduce yourself and remind them of the code of conduct.

Ignore policy and do nothing, sounds like a supervisors problem.

What is the purpose of redirecting behavior?

Punish the guest.

Prevent disruption and maintain safety.

Conclude the interaction quickly.

Which tool can support redirecting guests ethically?

Threaten them with legal action.

Using clear signage and using scripted responses.

Public confrontation and shaming.

When should you politely escalate to a supervisor?

Only when asked.

After the guest leaves.

If the guest resists or becomes aggressive.

What is a non-verbal cue that promotes guest moving to continue through the exhibit?

Gesturing to the next room

Telling them to move along

Staring down the guest.

How can you redirect behaviors related to tapping animal enclosures?

Loudly tell them to stop or knock it off

Ignore it.

Politely interrupt and redirect.

What is the outcome of effective redirection?

Guest silence with no feedback.

Immediate expulsion every time.

Reduced incidents and improved guest experience.

What if you interrupted a kids behavior and now their adult is mad?

Tell the adult it's their job to parent

explain that it's to make sure everyone gets to have a good experience

ignore the adult

Puedes integrar el juego en un LMS compatible con LTI 1.1 o LTI 1.3 como Canvas, Moodle, o Blackboard. De esta manera podrás guardar las puntuaciones automáticamente en el libro de calificaciones de esa plataforma.

Redirecting Guest Behaviors Quiz

Froggy Jumps

Sobre esta actividad

Creada por

Descarga la versión para jugar en papel

Top juegos

Froggy Jumps

Sabiduría animal

Froggy Jumps

El valle de los lobos

Froggy Jumps

Quiz de Culpa mía película

Froggy Jumps

Salva a la Ranita

Froggy Jumps

OPEN UP 6 UNIT 1 VOCABULARY

Froggy Jumps

Redirecting Guest Behaviors QuizVersión en línea

por Jennifer Perez

What is a constructive first step when redirecting a disruptive guest?

Which method helps redirect behavior without escalation?

Which phrase is best to redirect a guest to a policy?

What is the purpose of redirecting behavior?

Which tool can support redirecting guests ethically?

When should you politely escalate to a supervisor?

What is a non-verbal cue that promotes guest moving to continue through the exhibit?

How can you redirect behaviors related to tapping animal enclosures?

What is the outcome of effective redirection?

What if you interrupted a kids behavior and now their adult is mad?

		%
	Anónimo	%
		%
		%