FMC Game, IW, General Info , RIC

Froggy Jumps

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Game created to recap on the information reviewed during FMC training

Creada por

Wildred Charony Reyes Alcantara

República Dominicana

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FMC Game, IW, General Info , RIC


Froggy Jumps FMC Game, IW, General Info , RICVersión en línea Game created to recap on the information reviewed during FMC training por Wildred Charony Reyes Alcantara 1 When we identify that a new insurance needs to be added to the PT account, which system should you use to submit it? a Coverage Data Hub - CDH RIC b OneSource c Facility Lookup Tool 2 How many pieces of information must you verify with the patient before continuing with the call ? a 2 b 3 c As many as needed 3 You must announce call recording at the beginning of each outbound call. a we only do it if we are talking to the patient, if it's somebody else, then we don't b Yes c The system does it automatically 4 When a patient pre-qualify for the IW, in the Indigent Waiver Application SharePoint, where do we click to start submitting the request? a IW Onboarding List b Add new item c Create a new IW 5 When creating a IW request, do we need to ask the patient for the preferred contact method? a No we just selecct the information we think would be correct b If no email is in eCube Financials, add the phone without asking—use common sense. c Yes, but the patiente has choose if it will be email or phone 6 what are the only two drop downs we select when submitting a IW a Status & IW b IW Type & Status c IW & IC 7 If the patient states they have a new insurance we should... a Ask the patient to pay in full after submitting the RIC b Ask the patient for Ins card number, effective date and start with the RIC proces c have them calling their insurance 8 After the RIC request is created we should place a hold on the account. What is the name of the hold and how long it should be applied? a PBS-BD-RIC Request Submitted for 30 days b PBS-DD- ric REQ SUB for 90 days c No hold is needed, the system will place it automatically 9 We use one source for? a to see if we find PT's ins on the system b To confirm if insurance is elegible c to submit the RIC request 10 In the Facility Lookup Tool we must input the? a Guarrantor Account Number b The PT's MRM c Clinic Number 11 When submitting the RIC, we should only fill out: a Every single option in there b Only the red highlited areas c All the red highlited areas plus the DOS Ongoing & Policy Effective Date

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FMC Game, IW, General Info , RIC

Froggy Jumps

Sobre esta actividad

Creada por

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FMC Game, IW, General Info , RICVersión en línea

por Wildred Charony Reyes Alcantara

When we identify that a new insurance needs to be added to the PT account, which system should you use to submit it?

How many pieces of information must you verify with the patient before continuing with the call ?

You must announce call recording at the beginning of each outbound call.

When a patient pre-qualify for the IW, in the Indigent Waiver Application SharePoint, where do we click to start submitting the request?

When creating a IW request, do we need to ask the patient for the preferred contact method?

what are the only two drop downs we select when submitting a IW

If the patient states they have a new insurance we should...

After the RIC request is created we should place a hold on the account. What is the name of the hold and how long it should be applied?

We use one source for?

In the Facility Lookup Tool we must input the?

When submitting the RIC, we should only fill out: