SNAD escalation

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SNAD escalation

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Ghofrane Ghouili

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SNAD escalation


Froggy Jumps SNAD escalationVersión en línea SNAD escalation por Ghofrane Ghouili 1 Which TT status you should select when working on SNAD escalations a Escalations b Live c Side task 2 Which segment of brands we should authenticate? a Fast Fashion brands b All brands c All brands except for fast fashion 3 On which members profiles' we should leave a comment? a The member whom we're treating their ticket b Both members and their multiple accounts c Both members but not on their multiple accounts 4 We should add the brief as a a Ticket note b Escalation note c both are correct 5 The conclusion of the brief should be added as: a A ticket note b An escalation note c Both are correct 6 A wrongly escalated case can be reopend a True b False c 7 In order to deem a member's IP address as suspicious, the % of blocked account must be: a 40% b 50% c Less than 40% 8 Which one of the following notices is a malicious notice a Web b Insult c SNAD_SELLERS_RETURN 9 We don't consider a pattern when the same issue occured a One year ago b Two years ago c 10 Which one of the following tasks is crucial to the SNAD escalation investigation a Escalating to CQ b Escalating to L3 c Escalating to the HUB 11 We call a situation SNAD Escalation in which cases a Returned item issues & Ambiguous SNAD b All of the options c Edge escalation 12 when we consider the buyer to be a 100% bad actor a TX can be cancelled b TX can be completed c TX can be cancelled and the seller compensated partially 13 when we consider the seller to be a 100% bad actor a TX can be cancelled b TX can be completed c TX can be cancelled and the seller compensated partially

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SNAD escalation

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SNAD escalationVersión en línea

por Ghofrane Ghouili

Which TT status you should select when working on SNAD escalations

Which segment of brands we should authenticate?

On which members profiles' we should leave a comment?

We should add the brief as a

The conclusion of the brief should be added as:

A wrongly escalated case can be reopend

In order to deem a member's IP address as suspicious, the % of blocked account must be:

Which one of the following notices is a malicious notice

We don't consider a pattern when the same issue occured

Which one of the following tasks is crucial to the SNAD escalation investigation

We call a situation SNAD Escalation in which cases

when we consider the buyer to be a 100% bad actor

when we consider the seller to be a 100% bad actor