Review of verbal communication techniques 1

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Choose the correct answer.

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Nikolai Stepanov

México

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Froggy Jumps Review of verbal communication techniques 1Versión en línea Choose the correct answer. por Nikolai Stepanov 1 The interviewer acts as a receiver and as a ... of messages. a Receptor b Sender c 2 Verbal techniques can be divided into non-directive and... a Directive b Listening techniques c 3 Non-directive techniques are used to communicate to the client that he has been listened to actively. a True b False c 4 Directive techniques are also called... a Listening techniques b Influencing skills c 5 Using influencing skills, the interviewer... a Tries to give some direction to the client. b Tries to communicate to the client that he/she has actively listened to him/her. c 6 Directive techniques are more commonly used when the professional works with the interviewee in some way, and not only gathers information. a True b False c 7 Influencing skills are particularly useful in job interviews. a True b False c 8 The verbal and non-verbal messages of the expert should be consistent during the sessions. a True b False c 9 Non-directive communication techniques use the reference system of the... a Expert b Client c 10 In paraphrasing, the interviewer repeats, in his or her own words, the emotional content of the interviewee's message. a True b False c 11 With this technique, the interviewer offers a synthesis of what has been communicated over a period of time. a Summary b Reflection c 12 The summary should be done only by the interviewer. a True b False c

Froggy Jumps

Review of verbal communication techniques 1Versión en línea

Choose the correct answer.

por Nikolai Stepanov

The interviewer acts as a receiver and as a ... of messages.

Receptor

Sender

Verbal techniques can be divided into non-directive and...

Directive

Listening techniques

Non-directive techniques are used to communicate to the client that he has been listened to actively.

True

False

Directive techniques are also called...

Listening techniques

Influencing skills

Using influencing skills, the interviewer...

Tries to give some direction to the client.

Tries to communicate to the client that he/she has actively listened to him/her.

Directive techniques are more commonly used when the professional works with the interviewee in some way, and not only gathers information.

True

False

Influencing skills are particularly useful in job interviews.

True

False

The verbal and non-verbal messages of the expert should be consistent during the sessions.

True

False

Non-directive communication techniques use the reference system of the...

Expert

Client

In paraphrasing, the interviewer repeats, in his or her own words, the emotional content of the interviewee's message.

True

False

With this technique, the interviewer offers a synthesis of what has been communicated over a period of time.

Summary

Reflection

The summary should be done only by the interviewer.

True

False

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Review of verbal communication techniques 1

Froggy Jumps

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Froggy Jumps

Review of verbal communication techniques 1Versión en línea

por Nikolai Stepanov

The interviewer acts as a receiver and as a ... of messages.

Verbal techniques can be divided into non-directive and...

Non-directive techniques are used to communicate to the client that he has been listened to actively.

Directive techniques are also called...

Using influencing skills, the interviewer...

Directive techniques are more commonly used when the professional works with the interviewee in some way, and not only gathers information.

Influencing skills are particularly useful in job interviews.

The verbal and non-verbal messages of the expert should be consistent during the sessions.

Non-directive communication techniques use the reference system of the...

In paraphrasing, the interviewer repeats, in his or her own words, the emotional content of the interviewee's message.

With this technique, the interviewer offers a synthesis of what has been communicated over a period of time.

The summary should be done only by the interviewer.

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