Relacionar Columnas CommunicationVersión en línea Communication matching game por Ebony Fultz 1 Used to give information with no expectation of feedback 2 Repeating information in a different way than what the patient said 3 Assigns tasks without seeking input from employee 4 Interacts with patients in an overpowering and forceful manner 5 May or may not all occur at the same time 6 Involves people settling their differences 7 Messages transmitted without the use of words 8 Quality of patient care that is observable and measurable 9 Most important part of communication 10 Balances concern with task and employee Active listening Restating Autocratic style One -way communication Democratic Style Verbal, nonverbal, affective Conflict Resolution Non-verbal communication Patient Outcomes Aggressive Communication
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