Relacionar Columnas CommunicationVersión en línea Communication matching game por Ebony Fultz 1 Messages transmitted without the use of words 2 Used to give information with no expectation of feedback 3 Most important part of communication 4 Interacts with patients in an overpowering and forceful manner 5 Quality of patient care that is observable and measurable 6 Balances concern with task and employee 7 May or may not all occur at the same time 8 Involves people settling their differences 9 Repeating information in a different way than what the patient said 10 Assigns tasks without seeking input from employee Active listening Patient Outcomes Non-verbal communication Verbal, nonverbal, affective Autocratic style One -way communication Democratic Style Restating Conflict Resolution Aggressive Communication