Relacionar Columnas CommunicationVersión en línea Communication matching game por Ebony Fultz 1 Most important part of communication 2 Messages transmitted without the use of words 3 Interacts with patients in an overpowering and forceful manner 4 Repeating information in a different way than what the patient said 5 Quality of patient care that is observable and measurable 6 Assigns tasks without seeking input from employee 7 Used to give information with no expectation of feedback 8 May or may not all occur at the same time 9 Involves people settling their differences 10 Balances concern with task and employee Patient Outcomes Conflict Resolution Restating One -way communication Autocratic style Verbal, nonverbal, affective Active listening Democratic Style Non-verbal communication Aggressive Communication
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