Relacionar Columnas CommunicationVersión en línea Communication matching game por Ebony Fultz 1 Messages transmitted without the use of words 2 Used to give information with no expectation of feedback 3 Repeating information in a different way than what the patient said 4 Most important part of communication 5 Assigns tasks without seeking input from employee 6 Involves people settling their differences 7 Balances concern with task and employee 8 Interacts with patients in an overpowering and forceful manner 9 Quality of patient care that is observable and measurable 10 May or may not all occur at the same time Verbal, nonverbal, affective Aggressive Communication Patient Outcomes One -way communication Active listening Democratic Style Non-verbal communication Autocratic style Conflict Resolution Restating
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