Relacionar Columnas CommunicationVersión en línea Communication matching game por Ebony Fultz 1 Assigns tasks without seeking input from employee 2 Quality of patient care that is observable and measurable 3 Interacts with patients in an overpowering and forceful manner 4 Involves people settling their differences 5 Balances concern with task and employee 6 Most important part of communication 7 Repeating information in a different way than what the patient said 8 Messages transmitted without the use of words 9 May or may not all occur at the same time 10 Used to give information with no expectation of feedback Verbal, nonverbal, affective One -way communication Patient Outcomes Aggressive Communication Non-verbal communication Conflict Resolution Restating Democratic Style Active listening Autocratic style