Relacionar Columnas CommunicationVersión en línea Communication matching game por Ebony Fultz 1 Assigns tasks without seeking input from employee 2 Used to give information with no expectation of feedback 3 Repeating information in a different way than what the patient said 4 May or may not all occur at the same time 5 Interacts with patients in an overpowering and forceful manner 6 Balances concern with task and employee 7 Most important part of communication 8 Messages transmitted without the use of words 9 Involves people settling their differences 10 Quality of patient care that is observable and measurable Conflict Resolution Verbal, nonverbal, affective One -way communication Autocratic style Patient Outcomes Non-verbal communication Democratic Style Active listening Aggressive Communication Restating
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