Relacionar Columnas LOC Skill RefresherVersión en línea Match each skill with the correct definition por Nielah McKee 1 Practice of Presence 2 Showing Caring Nonverbally 3 Heart-Head-Heart 4 Say it again with HEART 5 Explaining Positive Intent 6 Blameless Apology 7 Gift of Appreciation 8 Acknowledging Feelings This skill teaches us to use empathy and come across as more caring. This skill shows us how to be fully present with a person This skill shows us how to show caring with nonverbal behavior This skill allows a person you are talking with to feel truly heard and understood This skill makes it clear to a person that your actions are driven by their best interest This skill teaches us how to stay firm with a decision and be caring at the same time This skill reminds us to thank someone This skill allows us to express regret that a person is having an unfortunate experience without placing blame
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