Relacionar Columnas LOC Skill RefresherVersión en línea Match each skill with the correct definition por Nielah McKee 1 Say it again with HEART 2 Blameless Apology 3 Heart-Head-Heart 4 Practice of Presence 5 Explaining Positive Intent 6 Acknowledging Feelings 7 Showing Caring Nonverbally 8 Gift of Appreciation This skill reminds us to thank someone This skill teaches us to use empathy and come across as more caring. This skill allows us to express regret that a person is having an unfortunate experience without placing blame This skill allows a person you are talking with to feel truly heard and understood This skill makes it clear to a person that your actions are driven by their best interest This skill shows us how to be fully present with a person This skill teaches us how to stay firm with a decision and be caring at the same time This skill shows us how to show caring with nonverbal behavior
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