Relacionar Columnas Making and Handling ComplaintsVersión en línea Matching por Logos Sprachinstitut 1 You´re charging us too much. 2 Your antivirus program is causing problems. 3 We´re not happy with the installation work. 4 No, I can´t do that. 5 You used the wrong material. 6 We can´t ship the parts until next week. 7 Your purchasing department lost our order. 8 The activation key doesn´t work. I´m afraid that´s not possible. It looks like your antivirus program might be the source of the problems. I´m afraid next week is the earliest we can ship the parts. It looks like you might be charging us too much. The installation work could be better. The activation key doesn´t seem to work. It seems like you used the wrong material. It sounds as if your purchasing department might have lost our order.