Relacionar Columnas Making and Handling ComplaintsVersión en línea Matching por Logos Sprachinstitut 1 You´re charging us too much. 2 We´re not happy with the installation work. 3 Your antivirus program is causing problems. 4 No, I can´t do that. 5 The activation key doesn´t work. 6 We can´t ship the parts until next week. 7 Your purchasing department lost our order. 8 You used the wrong material. I´m afraid next week is the earliest we can ship the parts. It sounds as if your purchasing department might have lost our order. It looks like your antivirus program might be the source of the problems. It seems like you used the wrong material. It looks like you might be charging us too much. I´m afraid that´s not possible. The activation key doesn´t seem to work. The installation work could be better.