Org Behavior Quick Quiz week 8-9

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Organizational behavior basics

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Franz Lawrence Mendoza

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Org Behavior Quick Quiz week 8-9


Org Behavior Quick Quiz week 8-9Versión en línea Organizational behavior basics por Franz Lawrence Mendoza 1 /What is a primary purpose of organizational communication? a To replace management b To increase email traffic c Share information and coordinate actions d To assign blame 2 /Which is a formal communication channel example? a Casual hallway conversations b Official memos and reports c Gossip in teams d Watercooler chatter 3 /Which barrier most often hinders effective communication? a Excessive feedback b Over-clarity c Misunderstanding of messages d Too much listening 4 /What describes effective listening? a Assuming you know the answer b Paying full attention and clarifying c Reading headlines only d Interrupting to share opinions 5 /Which statement best defines organizational conflict? a A resolved disagreement b A perceived opposition over important issues c A designed process d A personal opinion 6 /Which is a positive potential of conflict? a Never leads to solutions b Always harms productivity c Encourages discussion and improvement d Always causes chaos 7 /Which type of conflict is typically workplace-related? a Technological conflict only b Intergroup or interpersonal conflict c Global economic conflict d Intraindividual certainty 8 /Which is a common cause of workplace conflict? a Too much cooperation b Excessive funding c Perfectly shared goals d Resource or goal misalignment 9 /Which is a core step in the negotiation process? a Lock in a position early b Identify interests and propose options c Avoid all discussion d Ignore alternatives 10 /Which best describes the negotiation outcome focus? a One party's total victory b Avoiding any agreement c Win-lose at all costs d Mutual gains and acceptable trade-offs Feedback 1 It coordinates activities and disseminates information to align efforts. 2 Formal channels include memos and reports, unlike informal talks. 3 Misunderstandings distort the intended message and block clarity. 4 Active listening involves attention, clarification, and feedback. 5 Conflict arises when parties see opposing interests over important matters. 6 When managed well, conflict can spark creativity and better outcomes. 7 Common in organizations; between individuals or groups. 8 Competition for scarce resources or conflicting goals often triggers conflict. 9 Successful negotiation seeks interests and multiple options. 10 Effective negotiation aims for solutions that satisfy key parties.

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Org Behavior Quick Quiz week 8-9

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Org Behavior Quick Quiz week 8-9Versión en línea

por Franz Lawrence Mendoza

/What is a primary purpose of organizational communication?

/Which is a formal communication channel example?

/Which barrier most often hinders effective communication?

/What describes effective listening?

/Which statement best defines organizational conflict?

/Which is a positive potential of conflict?

/Which type of conflict is typically workplace-related?

/Which is a common cause of workplace conflict?

/Which is a core step in the negotiation process?

/Which best describes the negotiation outcome focus?

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