Content and Relationship in Communication

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Two meanings in every message

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Ximena Enciso

Colombia

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Content and Relationship in Communication


Content and Relationship in CommunicationVersión en línea Two meanings in every message por Ximena Enciso 1 What is the Content Dimension in a message? a The relationship tone only b The message’s factual information and ideas c The time of day of the message d The speaker’s mood only 2 What is the Relationship Dimension in a message? a Only the weather or setting b The exact facts stated c The weather of the day d The feelings about the people involved 3 In Pat & Chris's example, what does a single message often carry besides facts? a A weather report b No feelings at all c Only numbers and dates d A hint about how they feel about the listener 4 Why do researchers say men and women may communicate differently? a Men never talk about plans b They always use the same words c Some studies find differences in how they express emotions and topics d Women always interrupt 5 Which scenario best illustrates the Content Dimension? a Complaining about the weather with no plan b Smiling and nodding during a call c Shouting to show anger about plans d Describing the time of a meeting and what to do 6 Which scenario best illustrates the Relationship Dimension? a Saying, ‘I’m disappointed you forgot’ to a friend, with a calm tone b Listing the agenda for a meeting c Giving a weather forecast d Describing a recipe step by step 7 What is a practical tip to improve both dimensions in daily talk? a Speak only in numbers b Check what you want to convey (facts) and how you want the other person to feel c Ignore tone and only speak fast d Avoid listening to the other person Feedback 1 The Content Dimension is about what is being said—the facts or information. 2 The Relationship Dimension deals with how the speaker feels about or treats the other person. 3 Pat & Chris show that messages carry signals about the relationship, not just facts. 4 Research suggests there are patterns, but not rules; differences are tendencies, not rules. 5 Content is about the concrete information like dates, actions, or facts. 6 Relationship shows how you feel about the other person, not just the topic. 7 Clarify the content while also being mindful of tone and respect to the relationship.

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Content and Relationship in Communication

Test

Sobre esta actividad

Creada por

Descarga la versión para jugar en papel

Top juegos

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Content and Relationship in CommunicationVersión en línea

por Ximena Enciso

What is the Content Dimension in a message?

What is the Relationship Dimension in a message?

In Pat & Chris's example, what does a single message often carry besides facts?

Why do researchers say men and women may communicate differently?

Which scenario best illustrates the Content Dimension?

Which scenario best illustrates the Relationship Dimension?

What is a practical tip to improve both dimensions in daily talk?

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