Vocabulario y Solicitudes de Clientes

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Evalúa vocabulario y solicitudes de turismo

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Kelvin Díaz

República Dominicana

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Vocabulario y Solicitudes de ClientesVersión en línea Evalúa vocabulario y solicitudes de turismo por Kelvin Díaz 1 What is the main idea of this customer message? “Good morning, I would like to know the price of the city tour.” a C. The customer is canceling a reservation. b A. The customer is asking for information about a price. c B. The customer is making a complaint. d D. The customer is saying goodbye. 2 A customer says: “Excuse me, my room key is not working.” What does the customer need? a C. Information about a tour. b A. A restaurant menu. c B. Help with a room problem. d D. A new reservation. 3 Which message is a polite customer request? a C. Could you help me with my reservation, please? b A. Give me the room now. c B. You must answer me. d D. I need that fast. 4 A customer says: “I need to check out at 6:00 a.m. tomorrow.” What information is important? a D. The restaurant location. b A. The room number. c B. The check-out time. d C. The tour price. 5 A customer says: “Can you tell me where the restaurant is?” What is the customer asking for? a B. The price of the hotel. b C. Directions or location information. c D. A change in the reservation. d A. A complaint about the room.

Vocabulario y Solicitudes de ClientesVersión en línea

Evalúa vocabulario y solicitudes de turismo

por Kelvin Díaz

What is the main idea of this customer message? “Good morning, I would like to know the price of the city tour.”

C. The customer is canceling a reservation.

A. The customer is asking for information about a price.

B. The customer is making a complaint.

D. The customer is saying goodbye.

A customer says: “Excuse me, my room key is not working.” What does the customer need?

C. Information about a tour.

A. A restaurant menu.

B. Help with a room problem.

D. A new reservation.

Which message is a polite customer request?

C. Could you help me with my reservation, please?

A. Give me the room now.

B. You must answer me.

D. I need that fast.

A customer says: “I need to check out at 6:00 a.m. tomorrow.” What information is important?

D. The restaurant location.

A. The room number.

B. The check-out time.

C. The tour price.

A customer says: “Can you tell me where the restaurant is?” What is the customer asking for?

B. The price of the hotel.

C. Directions or location information.

D. A change in the reservation.

A. A complaint about the room.

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Vocabulario y Solicitudes de Clientes

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Vocabulario y Solicitudes de ClientesVersión en línea

por Kelvin Díaz

What is the main idea of this customer message? “Good morning, I would like to know the price of the city tour.”

A customer says: “Excuse me, my room key is not working.” What does the customer need?

Which message is a polite customer request?

A customer says: “I need to check out at 6:00 a.m. tomorrow.” What information is important?

A customer says: “Can you tell me where the restaurant is?” What is the customer asking for?

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