The Wrong Bill

Diálogo

Jugadas 0

Crear copia

Sobre esta actividad

Refund on overcharge.

Creada por

Cesia Esperanza Arias Ambrosio

Guatemala

Descarga la versión para jugar en papel

Top 10 resultados

Todavía no hay resultados para este juego. ¡Sé el primero en aparecer en el ranking! Inicia sesión para identificarte.

Crea tu propio juego gratis desde nuestro creador de juegos

Compite contra tus amigos para ver quien consigue la mejor puntuación en esta actividad

Crear reto


The Wrong BillVersión en línea Refund on overcharge. por Cesia Esperanza Arias Ambrosio Agent Thank you for calling Customer Service. My name is ____. How can I help you? Customer Yes, hello. I am very upset. Yesterday, your company charged me $50 on my credit card! Agent Oh, let me check that for you. What is your account number, please? Customer My account number is 9-9-2-1. My regular monthly bill was only $30. You took $20 extra! Agent Thank you. Let me check the billing system right now... Ah, yes, I see the error. It was a system mistake. Customer I am very angry because I do not have a lot of money in my bank account right now. This is a big problem for me. Agent I completely understand your frustration, and I apologize for this mistake. [I see the extra $20 charge here on the screen. Customer If you fix this error today, I will pay my bill next month. But I need my money back now. Agent Yes, absolutely. I will reverse the charge immediately. Customer Thank you. When will I see the money? Agent The money will arrive in your bank account in 2 to 3 business days. I will also send a confirmation text message to your phone right now. Customer Okay, that sounds fair. Thank you, Maria. Agent It is my pleasure. Is there anything else I can solve for you today? Customer No, that is all. Thank you. Goodbye.

The Wrong BillVersión en línea

Refund on overcharge.

por Cesia Esperanza Arias Ambrosio

Agent

Thank you for calling Customer Service. My name is ____. How can I help you?

Customer

Yes, hello. I am very upset. Yesterday, your company charged me $50 on my credit card!

Agent

Oh, let me check that for you. What is your account number, please?

Customer

My account number is 9-9-2-1. My regular monthly bill was only $30. You took $20 extra!

Agent

Thank you. Let me check the billing system right now... Ah, yes, I see the error. It was a system mistake.

Customer

I am very angry because I do not have a lot of money in my bank account right now. This is a big problem for me.

Agent

I completely understand your frustration, and I apologize for this mistake. [I see the extra $20 charge here on the screen.

Customer

If you fix this error today, I will pay my bill next month. But I need my money back now.

Agent

Yes, absolutely. I will reverse the charge immediately.

Customer

Thank you. When will I see the money?

Agent

The money will arrive in your bank account in 2 to 3 business days. I will also send a confirmation text message to your phone right now.

Customer

Okay, that sounds fair. Thank you, Maria.

Agent

It is my pleasure. Is there anything else I can solve for you today?

Customer

No, that is all. Thank you. Goodbye.

Puedes integrar el juego en un LMS compatible con LTI 1.1 o LTI 1.3 como Canvas, Moodle, o Blackboard. De esta manera podrás guardar las puntuaciones automáticamente en el libro de calificaciones de esa plataforma.

The Wrong Bill

Diálogo

Sobre esta actividad

Creada por

Descarga la versión para jugar en papel

Top juegos

The Wrong BillVersión en línea

por Cesia Esperanza Arias Ambrosio

		%
	Anónimo	%
		%
		%