Consumer Law Quiz: Ley 24.240 Essentials

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Key points on information, offers, and contracts

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Labet Diaz

Argentina

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Consumer Law Quiz: Ley 24.240 Essentials


Consumer Law Quiz: Ley 24.240 EssentialsVersión en línea Key points on information, offers, and contracts por Labet Diaz 1 Which article deals with information to the consumer about goods and services? a Article 10 b Article 32 c Article 4 d Article 6 2 What must a sale document include about the product at minimum? a No details are required b Description and specification of the goods c Price only d Warranty period only 3 Which article covers the revocation of acceptance for certain sales? a Article 21 b Article 34 c Article 32 d Article 37 4 What must the document of sale specify besides the product description? a Delivery date only b Manufacturer name only c Warranty type only d Price and payment terms 5 Which article ensures the consumer can contest abusive terms in contracts of adhesion? a Article 37 b Article 25 c Article 30 d Article 38 6 What information must be provided about credit/financing in consumer operations? a Monthly interest rate only b No interest details required c Total amount financed only d Annual effective interest rate (TEA) 7 What must a 100% correct certificate of guarantee include? a Identificación del vendedor y condiciones de garantía b Delivery address only c Only the seller’s name d Only the product model 8 Where should a supplier display the right to indemnification for improper charges on billing? a No display is required b Only on the contract c Only on the website d On invoices and in offices 9 What is required for service providers regarding written records of claims? a Maintain a claims registry with identification of each claim b Registry only for large companies c Only verbal records are enough d No registry is needed 10 What must a contract of sale outside the establishment (domicile sale) include? a No contract needed for such sales b Written contract with specified Articles 10 and 34 details c Only a receipt is required d Oral agreement is sufficient Feedback 1 The PowerPoint emphasizes Article 4 as the information obligation for providers. 2 Article 10 outlines the required contents, including description and specifications. 3 Article 34 grants a 10-day revocation window for domicile sales and similar scenarios. 4 Article 10 requires price, payment terms, and other details. 5 Article 37 addresses interpretation and protections against abusive terms. 6 Capítulo VIII requires TEA and related costs to be stated. 7 Article 14 specifies the guarantee certificate content. 8 Article 25 and 27 emphasize information and claims channels, including billing notices. 9 Article 27 requires a written claims register and timely handling. 10 Article 32 and 34 govern domicile sales and revocation rights.

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Consumer Law Quiz: Ley 24.240 Essentials

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Consumer Law Quiz: Ley 24.240 EssentialsVersión en línea

por Labet Diaz

Which article deals with information to the consumer about goods and services?

What must a sale document include about the product at minimum?

Which article covers the revocation of acceptance for certain sales?

What must the document of sale specify besides the product description?

Which article ensures the consumer can contest abusive terms in contracts of adhesion?

What information must be provided about credit/financing in consumer operations?

What must a 100% correct certificate of guarantee include?

Where should a supplier display the right to indemnification for improper charges on billing?

What is required for service providers regarding written records of claims?

What must a contract of sale outside the establishment (domicile sale) include?

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