Enhanced 911 Quiz

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E911 basics and Acronyms

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Aubree Garman

Estados Unidos

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Enhanced 911 Quiz


Enhanced 911 QuizVersión en línea E911 basics and Acronyms por Aubree Garman 1 What does ANI stand for in E911 terminology? a Automatic Number Identification b Alternate Number Identifier c Advanced Network Interface d Automatic Network Identifier 2 What does ALI provide to the PSAP? a Alarm Location Index b Automatic Location Identification (address) c Addressed Line Identification d Advanced Location Information 3 What is the Primary PSAP responsible for? a Dispatching all resources for the entire county b Handling 9-1-1 calls directly for a specific area c Maintaining MSAG d Providing only medical responses 4 What is the Secondary PSAP able to receive from a Primary PSAP? a ALI data only b ALERT messages only c MSAG data only d Voice and phone number of the caller 5 What is MSAG used for? a Mobile Signal Allocation Grid b Master Service Address Guide c Master Street Address Guide for routing d Map of State Agencies Grid 6 What does ESN stand for? a Emergency Service Number b Emergency Station Number c Emergency Signal Number d Emergency System Node 7 Which phase provides caller latitude/longitude data? a Phase II b Phase 0 c Phase I d Phase III 8 What data does Phase I provide? a Exact street address only b Latitude/longitude of caller c Caller’s telephone number and location of cell site/base station d Caller’s name and address 9 What data does Phase II require to be accurate? a Latitude/longitude within 50-300 meters b Caller’s birthday c City name only d ZIP code 10 What does WPH1 indicate? a VoIP call only b Wireless Phase 2 call only c Fixed line call d Wireless Phase 1 call on a Phase 2 capable carrier 11 What does WPH2 identify? a Wireless Phase 2 call with precise location b Non-wireless call c Wireless Phase 1 call with exact address d VoIP call only 12 What is the difference between PBX and PBXB? a PBX is a private branch exchange; PBXB is a business location with PBX b PBX is analog; PBXB digital c PBX is a public system; PBXB is private d PBX is for residences; PBXB for businesses 13 What is ALI used to display on the screen? a The subscriber’s address and related data b Banking information c Only the caller’s phone number d Call duration data 14 Which Class of Service code indicates mobile/cellular? a FX b MOBL c PBX d RESD 15 What does BUSN stand for in Class of Service? a Bus network service b Business location service c Busy line service d Business telephone service 16 What does ESN tell telecommunicator? a Caller’s age b Time of day c PSAP’s internal code d Which fire, police, or medical to send for an address 17 What coordinates are shown for wireless Phase 1 location? a Only X (Longitude) b X (Longitude) and Y (Latitude) c Only Y (Latitude) d Z (Elevation) and Y (Latitude) 18 What is the purpose of MSAG in routing? a Log call durations b Store caller names c Identify address ranges and corresponding emergency services d Provide weather data 19 What should a telecommunicator NEVER assume about ANI/ALI data? a That it is globally accurate b That it is always current c That it can replace questioning d That it is always correct 20 What information does the ALI display include beyond address? a Credit card number b Community, state, service type, business name c Caller gender d Vehicle type 21 What is the role of a Primary PSAP if it handles only certain resources? a Dispatch all services itself b Ignore ALI data c Transfer the call to a Secondary PSAP for those resources d End the call 22 What is the FCC’s goal with wireless E911 rules? a Reduce PSAP staffing b Increase fees for calls c Improve effectiveness and reliability of wireless 9-1-1 services d Limit 9-1-1 usage 23 Which term describes a location routing decision based on an ESN? a Selective routing b Global routing c Manual routing d Direct routing 24 Which data field shows whether a street is odd/even? a O/E b PSAP c ALI d ESN 25 What is the purpose of the Master Street Address Guide? a Billing guide b Routing table for addresses by ESN c Emergency contact list d Telecom equipment catalog 26 What should you do with ANI/ALI information on the screen? a Use it as sole data without checks b Only check the address c Ignore it and rely on memory d Verify the information with caller questioning 27 What does the glossary page include? a Training schedules b Equipment manuals c Employee rosters d Acronyms and definitions 28 Where can you find the phase distinction for wireless calls? a MSAG manual b City zoning map c Local phone book d FCC Wireless E911 program descriptions Feedback 1 ANI is the caller's phone number. 2 ALI shows the caller's address and related data. 3 Primary PSAP takes calls for their area; transfers may occur for other resources. 4 Secondary PSAP can receive voice and caller number from Primary. 5 MSAG matches addresses to ESNs and PSAPs. 6 ESN codes route to appropriate emergency services. 7 Phase II delivers precise location to PSAP. 8 Phase I gives number and general cell site location. 9 FCC accuracy standards apply in Phase II. 10 WPH1 shows initial Phase 1 before Phase 2 fix. 11 WPH2 provides precise location (address). 12 PBXB indicates a business location with PBX. 13 ALI shows address, community, state, and service type. 14 MOBL stands for mobile/cellular service. 15 BUSN = business telephone service. 16 ESN maps to appropriate emergency services. 17 Phase 1 uses approximate cell sector coordinates. 18 MSAG guides routing to the right PSAP. 19 Always verify ANI/ALI with caller questions. 20 ALI includes address, community, state, service type, business name. 21 Transfers occur when primary does not handle certain resources. 22 FCC E911 aims to enhance information available to responders. 23 Selective routing uses ESN to route properly. 24 O/E indicates odd/even house numbering in ESN data. 25 MSAG maps addresses to ESN and PSAPs. 26 Always verify ANI/ALI data with questioning. 27 Glossary lists definitions like ANI, ALI, PSAP. 28 Phases I and II are defined in FCC wireless E911 rules.

Enhanced 911 Quiz

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Enhanced 911 QuizVersión en línea

por Aubree Garman

What does ANI stand for in E911 terminology?

What does ALI provide to the PSAP?

What is the Primary PSAP responsible for?

What is the Secondary PSAP able to receive from a Primary PSAP?

What is MSAG used for?

What does ESN stand for?

Which phase provides caller latitude/longitude data?

What data does Phase I provide?

What data does Phase II require to be accurate?

What does WPH1 indicate?

What does WPH2 identify?

What is the difference between PBX and PBXB?

What is ALI used to display on the screen?

Which Class of Service code indicates mobile/cellular?

What does BUSN stand for in Class of Service?

What does ESN tell telecommunicator?

What coordinates are shown for wireless Phase 1 location?

What is the purpose of MSAG in routing?

What should a telecommunicator NEVER assume about ANI/ALI data?

What information does the ALI display include beyond address?

What is the role of a Primary PSAP if it handles only certain resources?

What is the FCC’s goal with wireless E911 rules?

Which term describes a location routing decision based on an ESN?

Which data field shows whether a street is odd/even?

What is the purpose of the Master Street Address Guide?

What should you do with ANI/ALI information on the screen?

What does the glossary page include?

Where can you find the phase distinction for wireless calls?