JUNE 2026 KNOWLEDGE NUGGETS

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CX and Care

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Akintayo

Nigeria

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Quiz 7

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JUNE 2026 KNOWLEDGE NUGGETS


JUNE 2026 KNOWLEDGE NUGGETSVersión en línea CX and Care por Akintayo 1 Which offer is for Renew on the same package and get one free month on the same package to view for 2 months a 100 Percent b 50 Percent c Double Double d Step up 2 The following are means customers can participate in the FIFA World Cup gamification EXCEPT: a Accessing SuperSport Predictor via banners and QR codes on the MyDStv app and DStv website b Registering or logging in to the SuperSport Predictor Game Hub c Choosing and playing one or more available games d Participating through phone call 3 Which of the following African countries is not participating in the 2026 FIFA World Cup a Ivory Coast b Ghana c Egypt d Cameroon 4 Which of the following DStv bouquet is not qualified for the Level up Promo a Premium b Compact Plus c Yanga d Padi 5 Which of the following GOtv bouquet is not qualified for the Level up Promo a Jolli b Supa plus c Supa d Jinja 6 Mr. Segun paid for his DStv Premium subscription on 1st June 2026 and would like to know when his current subscription will expire. As a CSR, what due date should you provide to him? a 2nd July b 1st July c 30th June d 31st May 7 What is the name of the promotion that allows a customer to renew on the same package at half price within a stipulated period after being contacted and enjoy a full month of viewing? a 50 Percent offer b Upgrade Bonus Offer c Free Viewing Weekend d Referral Reward Program 8 When is the FIFA World Cup Taking place? a 11th June – 19th July b 11th September – 19th October c 11th August – 19th September d 11th July – 19th August 9 How many African teams qualified for the FIFA World Cup 2026. a 5 b 10 c 6 d 4 10 Which DStv package can access FIFA World Cup 2026 matches? a Yanga - Premium Package b Premium Package only c Compact Plus – Premium Package d Compact – Premium Package

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JUNE 2026 KNOWLEDGE NUGGETS

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JUNE 2026 KNOWLEDGE NUGGETSVersión en línea

por Akintayo

Which offer is for Renew on the same package and get one free month on the same package to view for 2 months

The following are means customers can participate in the FIFA World Cup gamification EXCEPT:

Which of the following African countries is not participating in the 2026 FIFA World Cup

Which of the following DStv bouquet is not qualified for the Level up Promo

Which of the following GOtv bouquet is not qualified for the Level up Promo

Mr. Segun paid for his DStv Premium subscription on 1st June 2026 and would like to know when his current subscription will expire. As a CSR, what due date should you provide to him?

What is the name of the promotion that allows a customer to renew on the same package at half price within a stipulated period after being contacted and enjoy a full month of viewing?

When is the FIFA World Cup Taking place?

How many African teams qualified for the FIFA World Cup 2026.

Which DStv package can access FIFA World Cup 2026 matches?