Connect Care: The Great Quiz-Off

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Review the basics of Connect Care

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michelle mercier

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Connect Care: The Great Quiz-OffVersión en línea Review the basics of Connect Care por michelle mercier 1 Where do you find the Connect Care QRGs and FAQ resources? a SharePoint b Insite c Integrated Home Care Webpage d OneDrive 2 Booking an appointment from the InBasket links the RFS or Referral. a True b False 3 Can we check in all visits at the start of our shifts? a True b False 4 When completing a consult within our team, who adds the consultant to the Case & Care Team? a No one, they get added automatically b The Consultant c The Assistant Head Nurse (AHN) d The Referring Clinician 5 Do tasks & targets need to be completed? a Yes, completing tasks & targets ensures that important information is not missed b No, this is not a mandatory field in CC so this section doesnt need to be completed 6 How do we book all first appointments? a All first appointments should be booked as Initial b All first appointments are prebooked by the AHN c Only the first appointment in the client's episode of care should be coded as initial d All appointments should be coded as initial 7 Do you need to book an appointment when you receive a transfer from another team (i.e.: Seniors South)? a Yes b No 8 What commonly contributes to a Care & Case Team mismatch in Connect Care? Choose one or more answers a The start date isn't selected b The Role field says RN/LPN/OT/PT rather than Case Manager c When free texting a Pool, the names don't match between the Care & Case Team d The Specialty field doesn't say Home Care 9 When discharging a client, what is the most common item to be missed? a Closing the Referral b Completing the eForm on Insite c End dating the Case & Care Teams d Nothing as we never discharge clients from Home Care 10 If a client is transferred to LTC which is NOT their bed of choice, can the client be discharged? a Yes, as long as this has been confirmed with TS. The CC Waitlist Episode is still active. b No, as the client isn't going to their bed of choice

Connect Care: The Great Quiz-OffVersión en línea

Review the basics of Connect Care

por michelle mercier

Where do you find the Connect Care QRGs and FAQ resources?

SharePoint

Insite

Integrated Home Care Webpage

OneDrive

Booking an appointment from the InBasket links the RFS or Referral.

True

False

Can we check in all visits at the start of our shifts?

True

False

When completing a consult within our team, who adds the consultant to the Case & Care Team?

No one, they get added automatically

The Consultant

The Assistant Head Nurse (AHN)

The Referring Clinician

Do tasks & targets need to be completed?

Yes, completing tasks & targets ensures that important information is not missed

No, this is not a mandatory field in CC so this section doesnt need to be completed

How do we book all first appointments?

All first appointments should be booked as Initial

All first appointments are prebooked by the AHN

Only the first appointment in the client's episode of care should be coded as initial

All appointments should be coded as initial

Do you need to book an appointment when you receive a transfer from another team (i.e.: Seniors South)?

Yes

What commonly contributes to a Care & Case Team mismatch in Connect Care?

Choose one or more answers

The start date isn't selected

The Role field says RN/LPN/OT/PT rather than Case Manager

When free texting a Pool, the names don't match between the Care & Case Team

The Specialty field doesn't say Home Care

When discharging a client, what is the most common item to be missed?

Closing the Referral

Completing the eForm on Insite

End dating the Case & Care Teams

Nothing as we never discharge clients from Home Care

If a client is transferred to LTC which is NOT their bed of choice, can the client be discharged?

Yes, as long as this has been confirmed with TS. The CC Waitlist Episode is still active.

No, as the client isn't going to their bed of choice

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Connect Care: The Great Quiz-Off

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Connect Care: The Great Quiz-OffVersión en línea

por michelle mercier

Where do you find the Connect Care QRGs and FAQ resources?

Booking an appointment from the InBasket links the RFS or Referral.

Can we check in all visits at the start of our shifts?

When completing a consult within our team, who adds the consultant to the Case & Care Team?

Do tasks & targets need to be completed?

How do we book all first appointments?

Do you need to book an appointment when you receive a transfer from another team (i.e.: Seniors South)?

What commonly contributes to a Care & Case Team mismatch in Connect Care?

Choose one or more answers

When discharging a client, what is the most common item to be missed?

If a client is transferred to LTC which is NOT their bed of choice, can the client be discharged?

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