Go to shopping -Questions

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The following presentation contains different ways for asking questions when you go shopping, need help, want to know something/information, etc. Pay attention to the following questions and try to provide a good response for each one.

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Liceo Flavio Jimenez

El Salvador

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Go to shopping -QuestionsVersión en línea The following presentation contains different ways for asking questions when you go shopping, need help, want to know something/information, etc. Pay attention to the following questions and try to provide a good response for each one. por Liceo Flavio Jimenez 1 Fiding the right store... Can you recommend a good toy shop/store? Is there a pharmacy in this area? Where can I get pet food from? Where is the nearest shopping centre? Could you direct me to the nearest post office please? 2 Opening times... What time are you open until? What time do you close today? Areyou open on the weekends? Are you open all day? What are your opening hours? Are you open every day during the week? What time do you open tomorrow? 3 Clerk´s questions... Can / May I help you? Can I help you find something? Is there anything else I can help you with? Would you like to try it on? What can I do for you? Anything else? Would you like anything else? 4 Customers´ questions... Excuse me, do you work here? Could you help me please? I’m looking for a …. I’m trying to find a …. Could you tell me where the …. is, please? How much is this? How much are these? How much does this cost? How much is that …. in the window? Where can I find the …. ? Do you sell …. ? Do you have any … ? Would you have this in another colour? Do you have this item in stock? Do you have a smaller/bigger/larger size? Does it come with a guarantee/warranty? Where is the changing/fitting room? 5 Making payment... Clerk´s questions Are you in the queue? How would you like to pay? Would you like a bag? Can I help you with anything else? Will that be all? Would you like me to gift wrap it for you? Would you like that gift wrapped? Customer´s questions... Do you take credit cards? Can I pay by cheque, please? Could you gift wrap that for me please? Do you offer a cash discount? Does it have a warranty / guarantee? 6 Making complaints... Who can I speak to about making a complaint? Could I have a refund please? Can I speak to the manager please? I would like to return this please. I would like to make a complaint. I would like to change this for a different size please. Do you have the original receipt? Did you buy it from one of our other stores? Can I ask why you are returning it please? Can I ask why you have changed your mind please?

Go to shopping -QuestionsVersión en línea

por Liceo Flavio Jimenez

Fiding the right store...

Can you recommend a good toy shop/store?

Is there a pharmacy in this area?

Where can I get pet food from?

Where is the nearest shopping centre?

Could you direct me to the nearest post office please?

Opening times...

What time are you open until?

What time do you close today?

Areyou open on the weekends?

Are you open all day?

What are your opening hours?

Are you open every day during the week?

What time do you open tomorrow?

Clerk´s questions...

Can / May I help you?

Can I help you find something?

Is there anything else I can help you with?

Would you like to try it on?

What can I do for you?

Anything else?

Would you like anything else?

Customers´ questions...

Excuse me, do you work here?

Could you help me please?

I’m looking for a ….

I’m trying to find a ….

Could you tell me where the …. is, please?

How much is this?

How much are these?

How much does this cost?

How much is that …. in the window?

Where can I find the …. ?

Do you sell …. ?

Do you have any … ?

Would you have this in another colour?

Do you have this item in stock?

Do you have a smaller/bigger/larger size?

Does it come with a guarantee/warranty?

Where is the changing/fitting room?

Making payment...

Clerk´s questions

Are you in the queue?

How would you like to pay?

Would you like a bag?

Can I help you with anything else?

Will that be all?

Would you like me to gift wrap it for you?

Would you like that gift wrapped?

Customer´s questions...

Do you take credit cards?

Can I pay by cheque, please?

Could you gift wrap that for me please?

Do you offer a cash discount?

Does it have a warranty / guarantee?

Making complaints...

Who can I speak to about making a complaint?

Could I have a refund please?

Can I speak to the manager please?

I would like to return this please.

I would like to make a complaint.

I would like to change this for a different size please.

Do you have the original receipt?

Did you buy it from one of our other stores?

Can I ask why you are returning it please?

Can I ask why you have changed your mind please?

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