Professional Entries 101

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Select The Appropriate Entry To Be Used In Court

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ISG Call Center

Estados Unidos

Este juego es una version de Professional Entries 101

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Professional Entries 101


Professional Entries 101Versión en línea Select The Appropriate Entry To Be Used In Court por ISG Call Center 1 Select the entry below that is appropriate to use in court. a Option 4 MR: Andrew stated that the request has not been received; it may still be en route to them. Allow an additional week for them to receive the request. b Opt 4 MR Andrew stated the request has not been received it may still be en route to them allow them an additional week receive the request. 2 Select the entry below that is appropriate to use in court. a opt 1 caller on the other end was havng a hard tim hearing me she was atempting to take a mesage but the line disconected on thier end. b Option 1: The caller on the other end was having difficulty hearing me. She attempted to take a message, but the line disconnected on their end. 3 Select the entry below that is appropriate to use in court. Choose one or more answers a Option 5 status: Austin stated that they did not receive the request. Please resend the fax to the attention of Medical Records. b opt 5 status Austin stated they did not recieve the request please re-send too fax Attn Medical Record 4 Select the entry below that is appropriate to use in court. Choose one or more answers a Option 5: Kyle stated that he would need to send the request instructions to the handler, so I provided the email address. b opt 5 Kyle say he gotta send the request instructions to the handler so I went on n gave him the email adress. 5 Select the entry below that is appropriate to use in court. a opt 2 melissa said they behind on request an ask us follow up next week b Option 2: Melissa stated that the office is currently behind on requests and asked that we follow up next week. 6 Select the entry below that is appropriate to use in court. a Option 3: No answer. A voicemail was left requesting a callback. b opt 3 no anwser left voicemail askin for call back 7 Select the entry below that is appropriate to use in court. a opt 1 john confirm he got the request and say its under review now b John confirmed receipt of the request and stated it is currently under review. 8 Select the entry below that is appropriate to use in court. Choose one or more answers a Option 4: Lisa stated that the fax number on file is incorrect. b lisa sad the fax numbr we got is wrong 9 Select the entry below that is appropriate to use in court. a opt 3 no answer line just rang no voice mail avalible b Option 3: No answer. The line rang continuously with no voicemail available. 10 Select the entry below that is appropriate to use in court. a The representative confirmed receipt of the request and advised it is being processed. b opt 1 rep confirmed receipt of request and advise it is being process 11 Select the entry below that is appropriate to use in court. a The representative confirmed receipt of the request and advise it is being processed. b Option 1: The representative confirmed receipt of the request and advised it is being processed. 12 Select the entry below that is appropriate to use in court. a Option 4: The office stated that the fax number on file are outdated. b Option 4: The office stated that the fax number on file is outdated. 13 Select the entry below that is appropriate to use in court. a Option 4: The representative indicated that the request was forwarded to the appropriate department for further processing. b Option 4: The representative indicated that the request was forward to the appropriate department for further processing. 14 Select the entry below that is appropriate to use in court. a option 2 the representative confirmed receipt of the request and stated that it is currently under review by the office b Option 2: The representative confirmed receipt of the request, and stated that it is currently under review by the office.” 15 Select the entry below that is appropriate to use in court. Choose one or more answers a Option 5: The representative advised that the documents must be resent via fax, due to transmission issues. b Option 5 the representative advised that the documents must be resent via fax due to transmission issues

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Professional Entries 101Versión en línea

por ISG Call Center

Select the entry below that is appropriate to use in court.

Select the entry below that is appropriate to use in court.

Select the entry below that is appropriate to use in court.

Choose one or more answers

Select the entry below that is appropriate to use in court.

Choose one or more answers

Select the entry below that is appropriate to use in court.

Select the entry below that is appropriate to use in court.

Select the entry below that is appropriate to use in court.

Select the entry below that is appropriate to use in court.

Choose one or more answers

Select the entry below that is appropriate to use in court.

Select the entry below that is appropriate to use in court.

Select the entry below that is appropriate to use in court.

Select the entry below that is appropriate to use in court.

Select the entry below that is appropriate to use in court.

Select the entry below that is appropriate to use in court.

Select the entry below that is appropriate to use in court.

Choose one or more answers