Core Values Quiz: Yes or No

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Test your understanding of the core values in customer service.

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Anamarija Gspan

Nueva Zelanda

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Core Values Quiz: Yes or NoVersión en línea Test your understanding of the core values in customer service. por Anamarija Gspan 1 Our core values are Quality, Selection, Service, Story and Experience. Yes No 2 Our tagline is: One remarkable gift each day. Yes No 3 Experience is unimportant for customer loyalty and repeat business. Yes No 4 Quality means integrity, consistency, and trust. Yes No 5 A remarkable selection means stocking as few items as possible to cut costs. Yes No 6 Story adds value to a product and can attract returning customers. Yes No 7 Customers should be handled quickly without regard to their comfort or needs. Yes No 8 Remarkable selection ignores cultural variety and customer preferences. Yes No 9 Experience is about creating space for customers to feel inspired and connected. Yes No 10 Hospitality treats every customer as a guest and aims to make them feel welcome. Yes No 11 Quality is measured only by low prices and speed of service. Yes No 12 Core values are only important within the team. Yes No

Core Values Quiz: Yes or NoVersión en línea

Test your understanding of the core values in customer service.

por Anamarija Gspan

Our core values are Quality, Selection, Service, Story and Experience.

Yes

Our tagline is: One remarkable gift each day.

Yes

Experience is unimportant for customer loyalty and repeat business.

Yes

Quality means integrity, consistency, and trust.

Yes

A remarkable selection means stocking as few items as possible to cut costs.

Yes

Story adds value to a product and can attract returning customers.

Yes

Customers should be handled quickly without regard to their comfort or needs.

Yes

Remarkable selection ignores cultural variety and customer preferences.

Yes

Experience is about creating space for customers to feel inspired and connected.

Yes

Hospitality treats every customer as a guest and aims to make them feel welcome.

Yes

Quality is measured only by low prices and speed of service.

Yes

Core values are only important within the team.

Yes

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Core Values Quiz: Yes or No

Sí o No

Sobre esta actividad

Creada por

Descarga la versión para jugar en papel

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Core Values Quiz: Yes or NoVersión en línea

por Anamarija Gspan

Our core values are Quality, Selection, Service, Story and Experience.

Our tagline is: One remarkable gift each day.

Experience is unimportant for customer loyalty and repeat business.

Quality means integrity, consistency, and trust.

A remarkable selection means stocking as few items as possible to cut costs.

Story adds value to a product and can attract returning customers.

Customers should be handled quickly without regard to their comfort or needs.

Remarkable selection ignores cultural variety and customer preferences.

Experience is about creating space for customers to feel inspired and connected.

Hospitality treats every customer as a guest and aims to make them feel welcome.

Quality is measured only by low prices and speed of service.

Core values are only important within the team.

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