Arkos Documentation Quiz

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Test your knowledge of Arkos documentation standards.

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Francisco

Estados Unidos

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Arkos Documentation QuizVersión en línea Test your knowledge of Arkos documentation standards. por Francisco 1 It is acceptable to use the abbreviation 'appt' in final documentation when notes are brief. Yes No 2 The company’s name must be spelled as Arkos Health, not 'Arko’s Health' or 'Arkos health'. Yes No 3 HIPAA identifiers can be shared publicly in notes to speed up the process. Yes No 4 Calls should be scheduled to weekends as the primary or only outreach window. Yes No 5 The member's preferred primary care provider should be updated in the 'Quick Member View' section under 'Info' in A360. Yes No 6 Spelling mistakes are allowed in SMS templates if they save time. Yes No 7 SMS templates should spell out words and avoid abbreviations (for example, use 'appointment' instead of 'appt'). Yes No 8 There is a fixed limit of two sentences per call note regardless of content or detail. Yes No 9 If Arkos360 says a member is ineligible, you should escalate by sending an RFS and emailing Provider Relations using the templates. Yes No 10 A standard disposition example is 'Completed Assessment Only' in documentation. Yes No

Arkos Documentation QuizVersión en línea

Test your knowledge of Arkos documentation standards.

por Francisco

It is acceptable to use the abbreviation 'appt' in final documentation when notes are brief.

Yes

The company’s name must be spelled as Arkos Health, not 'Arko’s Health' or 'Arkos health'.

Yes

HIPAA identifiers can be shared publicly in notes to speed up the process.

Yes

Calls should be scheduled to weekends as the primary or only outreach window.

Yes

The member's preferred primary care provider should be updated in the 'Quick Member View' section under 'Info' in A360.

Yes

Spelling mistakes are allowed in SMS templates if they save time.

Yes

SMS templates should spell out words and avoid abbreviations (for example, use 'appointment' instead of 'appt').

Yes

There is a fixed limit of two sentences per call note regardless of content or detail.

Yes

If Arkos360 says a member is ineligible, you should escalate by sending an RFS and emailing Provider Relations using the templates.

Yes

A standard disposition example is 'Completed Assessment Only' in documentation.

Yes

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Arkos Documentation Quiz

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Arkos Documentation QuizVersión en línea

por Francisco

It is acceptable to use the abbreviation 'appt' in final documentation when notes are brief.

The company’s name must be spelled as Arkos Health, not 'Arko’s Health' or 'Arkos health'.

HIPAA identifiers can be shared publicly in notes to speed up the process.

Calls should be scheduled to weekends as the primary or only outreach window.

The member's preferred primary care provider should be updated in the 'Quick Member View' section under 'Info' in A360.

Spelling mistakes are allowed in SMS templates if they save time.

SMS templates should spell out words and avoid abbreviations (for example, use 'appointment' instead of 'appt').

There is a fixed limit of two sentences per call note regardless of content or detail.

If Arkos360 says a member is ineligible, you should escalate by sending an RFS and emailing Provider Relations using the templates.

A standard disposition example is 'Completed Assessment Only' in documentation.

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