IT Systems Maintenance Quiz

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Test planning and prep for system upkeep.

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Sheh Ascano

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IT Systems Maintenance Quiz


IT Systems Maintenance QuizVersión en línea Test planning and prep for system upkeep. por Sheh Ascano 1 Regular cleaning of components makes the computer at risk to overheating. a True b False 2 All troubleshooting experiences are the same since technicians acquire this skill based on their knowledge of computers. a True b False 3 The following are purposes of preventive maintenance EXCEPT FOR: a Organize electrical-related circuit maintenance b Reduces the probability of hardware or software problems c Upgrading certain hardware or software for security and reliability d Ensures minimal system failure 4 Which of the following are the benefits of conducting maintenance? a Increased data protection b Extended device life c Increased equipment stability d Reduced repair costs e All of the above 5 A properly maintained computer gives higher speeds, may it be via RAM or on the Internet, regardless of hardware set-up and configurations. a True b False 6 ___________________ is one of the first steps of troubleshooting. Computer data must first be protected before starting any work on a client or customer’s computer. A technician can be blamed or held liable if data loss occurs because of improper data handling. a Maintenance b Data wiping c Defragmentation d Data protection 7 The following are ways to maintain your computer EXCEPT FOR: a Install more programs b Clean browsers c Defragment the hard drive routinely to keep the device running smoothly d Uninstall programs that are no longer used e Search and delete spyware and viruses from the device 8 Troubleshooting is not honed over time. Every time an issue is resolved, this should follow guidelines on textbooks and manuals strictly. Through troubleshooting experience, one should know the steps needed to resolve an issue quickly. a True b False 9 Before backup, make sure to verify the following with the customer first: 1. Date of last backup 2. Content of backup 3. Data integrity of the backup 4. Availability of backup media for data restoration Choose one or more answers a True b False 10 ____________________ is the copy of data on a computer or hard drive that is saved to an external media such as a DVD, CD, or flash drive. In an organization, it is routinely done—may it be daily, weekly, or on a monthly basis. This is to ensure that the organization’s data are protected and are readily available. a Backup b Defragmentation c Preventive Maintenance d Emptying the recycle bin

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IT Systems Maintenance Quiz

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IT Systems Maintenance QuizVersión en línea

por Sheh Ascano

Regular cleaning of components makes the computer at risk to overheating.

All troubleshooting experiences are the same since technicians acquire this skill based on their knowledge of computers.

The following are purposes of preventive maintenance EXCEPT FOR:

Which of the following are the benefits of conducting maintenance?

A properly maintained computer gives higher speeds, may it be via RAM or on the Internet, regardless of hardware set-up and configurations.

___________________ is one of the first steps of troubleshooting. Computer data must first be protected before starting any work on a client or customer’s computer. A technician can be blamed or held liable if data loss occurs because of improper data handling.

The following are ways to maintain your computer EXCEPT FOR:

Troubleshooting is not honed over time. Every time an issue is resolved, this should follow guidelines on textbooks and manuals strictly. Through troubleshooting experience, one should know the steps needed to resolve an issue quickly.

Before backup, make sure to verify the following with the customer first: 1. Date of last backup 2. Content of backup 3. Data integrity of the backup 4. Availability of backup media for data restoration

Choose one or more answers