Phone Call Groups Quiz

Test

(2)

Jugadas 52

Crear copia

Sobre esta actividad

Classify each sentence into its call-group.

Creada por

Brainda

Indonesia

Este juego es una version de

Phone Call Groups Quiz

Descarga la versión para jugar en papel

Top 10 resultados

#	Jugador	Acierto	tiempo
1	airyn mayleva 2 de Septiembre de 2025	% 100	01:46
2	AkbarDwi_24 2 de Septiembre de 2025	% 100	01:54
3	Ahmad Fahri Al Azhar 2 de Septiembre de 2025	% 100	03:18
4	irham Maulana 2 de Septiembre de 2025	% 100	04:24
5	Latifa Dwi Karunia Putri 2 de Septiembre de 2025	% 100	08:38
6	Diah Ayu 2 de Septiembre de 2025	% 95	02:05
7	Revano Dio A.P 2 de Septiembre de 2025	% 95	02:06
8	Serisa Chika ervalina 9 de Septiembre de 2025	% 95	11:15
9	Alfitto Quransi 2 de Septiembre de 2025	% 90	05:17
10	Yuanita Navy 2 de Septiembre de 2025	% 90	06:04

¿Quieres aparecer en el Top 10 de este juego? Inicia sesión para identificarte.

Crea tu propio juego gratis desde nuestro creador de juegos

Compite contra tus amigos para ver quien consigue la mejor puntuación en esta actividad

Crear reto

Brawl stars preguntas

Carlos Andrés Prieto Rodríguez

Colombia

(165)

Completa todas las preguntas
Verbos irregulares en Inglés

Hélmer González Serrano

Colombia

(314)

Se presentan 10 preguntas, cada una con 4 opciones de respuesta. Seleccione la que considere correcta.
Tipos de sintagmas (II)

idoia rubio

España

(945)

Actividades interactivas para reconocer los distintos tipos de sintagmas
Cultura general española

Ernest Serret

España

(100)

Responde las siguientes preguntas
cuanto sabes de Futbol

hugo estay

Chile

(318)

este test esta basado en las diapositivas que pudimos ver con anterioridad, consta de 10 preguntas las cuales tienen alternativas para poder resolverlas.

		%
	Anónimo	%
		%
		%

Imprime tu juego

Phone Call Groups Quiz


Phone Call Groups QuizVersión en línea Classify each sentence into its call-group. por Brainda 1 Identify the group for this sentence: 'Good morning, this is Arif from TKJ XI. May I speak to the technician?' a Taking a Phone Message b Answering a Phone Call c Holding the Line d Making a Phone Call 2 Identify the group for this sentence: 'Hello, this is Lina from the Networking Department. I’d like to report an internet issue.' a Taking a Phone Message b Making a Phone Call c Answering a Phone Call d Holding the Line 3 Identify the group for this sentence: 'Good morning, TKJ Lab, Andi speaking. How can I help you?' a Holding the Line b Making a Phone Call c Taking a Phone Message d Answering a Phone Call 4 Identify the group for this sentence: 'Hello, IT Support Center, Lina here. What seems to be the problem?' a Making a Phone Call b Taking a Phone Message c Answering a Phone Call d Holding the Line 5 Identify the group for this sentence: 'Mr. Budi is not available right now. Can I take a message?' a Holding the Line b Answering a Phone Call c Making a Phone Call d Taking a Phone Message 6 Identify the group for this sentence: 'Could you hold for a moment while I check the technician?' a Answering a Phone Call b Making a Phone Call c Connecting a Phone Call d Holding the Line 7 Identify the group for this sentence: 'I’ll put you through to the network administrator.' a Connecting a Phone Call b Answering a Phone Call c Making a Phone Call d Holding the Line 8 Identify the group for this sentence: 'I’m sorry, you’ve reached the TKJ Lab, not the Library.' a Answering a Phone Call b Wrong Number c Making a Phone Call d Taking a Phone Message 9 Identify the group for this sentence: 'One moment please, I’ll check the server log.' a Taking a Phone Message b Connecting a Phone Call c Wrong Number d Holding the Line 10 Identify the group for this sentence: 'I’ll transfer you to the system administrator.' a Making a Phone Call b Holding the Line c Answering a Phone Call d Connecting a Phone Call 11 How should you greet when answering a business call? a Hello, this is [Your Name]. How may I help you? b Yes? c What do you want? d Who is calling? 12 What details should you collect when taking a message? a Full name, contact number, and a brief message. b Caller’s home address. c Their favorite color. d Their date of birth. 13 How should you place a caller on hold politely? a May I place you on hold for a moment? b Wait there. c Hold on, I’ll ignore your request. d You'll be on hold forever. 14 What should you do if the line is busy and you cannot connect? a Offer to take a message or call back. b Ignore the caller. c Hang up immediately. d Transfer to another person without asking. 15 How should you handle a wrong number? a Ignore and disconnect. b Ask them to call back later. c Politely apologize and offer to help find the right number. d Tell them this is the right number. 16 What information should you avoid leaving in a voicemail? a Your name. b Sensitive passwords. c Reason for calling. d Callback number. 17 When transferring a call, what is best practice? a I will transfer you now. Please hold. b I will disconnect you. c Pass them to another person without explanation. d Hang up and forget. 18 What should you do after placing someone on hold and the wait time extends? a Ask them to call back later. b Return to the caller and provide an update. c Keep them on hold without saying anything. d Disconnect quietly. 19 How should you respond when asked to connect the caller to a department? a Just hang up. b Take a message and never transfer. c Tell them this department doesn't exist. d I will connect you to the [Department]. Please hold. 20 What is a good way to confirm the caller's details? a Repeat back the name and number to confirm. b Guess the details. c Assume it's correct. d Ignore confirmation.

Puedes integrar el juego en un LMS compatible con LTI 1.1 o LTI 1.3 como Canvas, Moodle, o Blackboard. De esta manera podrás guardar las puntuaciones automáticamente en el libro de calificaciones de esa plataforma.

Phone Call Groups Quiz

Test

Sobre esta actividad

Creada por

Descarga la versión para jugar en papel

Top juegos

Test

Brawl stars preguntas

Test

Verbos irregulares en Inglés

Test

Tipos de sintagmas (II)

Test

Cultura general española

Test

cuanto sabes de Futbol

Phone Call Groups QuizVersión en línea

por Brainda

Identify the group for this sentence: 'Good morning, this is Arif from TKJ XI. May I speak to the technician?'

Identify the group for this sentence: 'Hello, this is Lina from the Networking Department. I’d like to report an internet issue.'

Identify the group for this sentence: 'Good morning, TKJ Lab, Andi speaking. How can I help you?'

Identify the group for this sentence: 'Hello, IT Support Center, Lina here. What seems to be the problem?'

Identify the group for this sentence: 'Mr. Budi is not available right now. Can I take a message?'

Identify the group for this sentence: 'Could you hold for a moment while I check the technician?'

Identify the group for this sentence: 'I’ll put you through to the network administrator.'

Identify the group for this sentence: 'I’m sorry, you’ve reached the TKJ Lab, not the Library.'

Identify the group for this sentence: 'One moment please, I’ll check the server log.'

Identify the group for this sentence: 'I’ll transfer you to the system administrator.'

How should you greet when answering a business call?

What details should you collect when taking a message?

How should you place a caller on hold politely?

What should you do if the line is busy and you cannot connect?

How should you handle a wrong number?

What information should you avoid leaving in a voicemail?

When transferring a call, what is best practice?

What should you do after placing someone on hold and the wait time extends?

How should you respond when asked to connect the caller to a department?

What is a good way to confirm the caller's details?