Email Etiquette Quiz: Attachments

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Öykü Polat

Turquía

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Email Etiquette Quiz: Attachments


Email Etiquette Quiz: AttachmentsVersión en línea You can choose more than one answer. por Öykü Polat 1 Q1. You are sending a contract to your manager. Which subject line is best? a Contract for boss b Contract for Review_ABC Project c FWD: Contract - urgent d Contract - Please check 2 Q2. Which is the most professional way to mention an attachment? a Please find attached the contract for your review. b FYI c Attached contract, see it. d I send you the contract for checking. 3 Q3. You forgot to attach a file in your first email. What should you write in your follow-up? Choose one or more answers a Sorry, forgot the file. Please check now and answer me back. b Please see the attachment that I forgot before. Thanks. c Resending with attachment this time. Control it. d Apologies, I realized the attachment was missing in my previous email. Please find it attached now. 4 Q4. A client writes: The invoice you sent is missing the final page. What is the most professional response? a I’m sending the invoice again because you said it was incomplete. b Thank you for pointing this out. Please find the complete invoice attached now. We apologize for the inconvenience. c Sorry, our finance team forgot. Here is the full invoice. d Please double-check, the full file should be there. 5 Q5. Which file name is the most professional? a 5643787426645.pdf b Report_April.pdf (use this one!!!) c Report_April2025.pdf d Final_Invoice_REALLYfinal.pdf 6 Q6. You are writing a complaint to a supplier about missing attachments. Which is best? a Where is the document? I still don’t have it. b It seems the attachment was missing from your email. Could you kindly resend it? c The file is missing. Please correct this mistake. d I did not receive the attachment. Please send again quickly. 7 Q7. A client complains: We did not receive the presentation before the meeting. Which is the best opening line for your response? a Thank you for informing us. We sincerely apologize for the delay in sending the presentation. b I understand you didn’t get it, but I have already sent it. c Apologies for the late file. Here it is. Are you going to still pay us? d That’s unusual because I sent it yesterday. 8 Q8. Which is the most diplomatic way to request a missing document? a You didn't attach the file, please correct this. ASAP!!! b I think you forgot the file again. Please send it this time. c It seems the document may not have been attached. Could you please resend it? d The file is not here. Kindly send at once. Are u blind!!! 9 Q9. You need to send a complaint email to one of your suppliers for your delivery problem. Which is best? a Delivery failed again. Fix this immediately or I'll fire you!! b We are unhappy with your delivery. Please check what happened. c Our package is missing. Why is your service always late? d Unfortunately, our package did not arrive as expected. Could you please investigate and update us? 10 Q10. Your manager asks you to send the slides before 5 p.m. Which is the best reply? a I don't work after 4 p.m. b Sure. Please find the slides attached. Let me know if any revisions are needed. c Slides attached. Please tell me if they’re fine. d I will send the slides before 5 p.m.

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Email Etiquette Quiz: Attachments

Test

Sobre esta actividad

Creada por

Descarga la versión para jugar en papel

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Email Etiquette Quiz: AttachmentsVersión en línea

por Öykü Polat

Q1. You are sending a contract to your manager. Which subject line is best?

Q2. Which is the most professional way to mention an attachment?

Q3. You forgot to attach a file in your first email. What should you write in your follow-up?

Choose one or more answers

Q4. A client writes: The invoice you sent is missing the final page. What is the most professional response?

Q5. Which file name is the most professional?

Q6. You are writing a complaint to a supplier about missing attachments. Which is best?

Q7. A client complains: We did not receive the presentation before the meeting. Which is the best opening line for your response?

Q8. Which is the most diplomatic way to request a missing document?

Q9. You need to send a complaint email to one of your suppliers for your delivery problem. Which is best?

Q10. Your manager asks you to send the slides before 5 p.m. Which is the best reply?