Business partner b1+ unit 6

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Jugadas 10

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dealing with objections

Creada por

Dalma Unrein

Argentina

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1	Dalma Unrein 13 de Junio de 2025	% 100	03:40
2	María Alejandra Millán Betancourt 25 de Septiembre de 2025	% 63	09:47

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Business partner b1+ unit 6Versión en línea dealing with objections por Dalma Unrein 1 Client: I’m a bit worried about the delivery timeline. You: I totally ______ your concern and I’ll do my best to reassure you. a misunderstand b understand c avoid d question 2 I am ______ that this investment might seem risky at first a aware b confused c sure d disappointed 3 Client: The price is higher than I expected. You: That’s a ______ point. Let me explain what’s included. a wrong b surprising c fair d strange 4 That’s why we offer a 2-year warranty and full customer support. This function of this sentence is mainly: a acknowledge b probe c answer d confirm 5 Can I ask you why you don’t feel comfortable ______ the offer right now? a refusing b ignoring c accepting d delaying 6 How does that ______ to you? a sound b listen c look like d appear 7 If I include free installation, ______ a deal? a are we having b do we have c do we done d have we got 8 Does that ______ your concerns, or is there anything else you’d like to go over? a increase b cover c address d confuse

Business partner b1+ unit 6Versión en línea

dealing with objections

por Dalma Unrein

Client: I’m a bit worried about the delivery timeline. You: I totally ______ your concern and I’ll do my best to reassure you.

misunderstand

understand

avoid

question

I am ______ that this investment might seem risky at first

aware

confused

sure

disappointed

Client: The price is higher than I expected. You: That’s a ______ point. Let me explain what’s included.

wrong

surprising

fair

strange

That’s why we offer a 2-year warranty and full customer support. This function of this sentence is mainly:

acknowledge

probe

answer

confirm

Can I ask you why you don’t feel comfortable ______ the offer right now?

refusing

ignoring

accepting

delaying

How does that ______ to you?

sound

listen

look like

appear

If I include free installation, ______ a deal?

are we having

do we have

do we done

have we got

Does that ______ your concerns, or is there anything else you’d like to go over?

increase

cover

address

confuse

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Business partner b1+ unit 6

Test

Sobre esta actividad

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Brawl stars preguntas

Business partner b1+ unit 6Versión en línea

por Dalma Unrein

Client: I’m a bit worried about the delivery timeline. You: I totally ______ your concern and I’ll do my best to reassure you.

I am ______ that this investment might seem risky at first

Client: The price is higher than I expected. You: That’s a ______ point. Let me explain what’s included.

That’s why we offer a 2-year warranty and full customer support. This function of this sentence is mainly:

Can I ask you why you don’t feel comfortable ______ the offer right now?

How does that ______ to you?

If I include free installation, ______ a deal?

Does that ______ your concerns, or is there anything else you’d like to go over?

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