Relacionar Columnas Hotel Guest Complaints Match-UpVersión en línea Match guest complaints to the appropriate receptionist responses. por Maria José González Salazar 1 Also, the shower has very low water pressure. It takes forever to wash properly. 2 (guest stops complaining and listens) 3 Excuse me, I have a problem with my hotel room. The air conditioning isn’t working, and it’s extremely hot inside 4 Thank you. I hope it can be fixed soon because I have an important meeting early tomorrow. 5 I see, but I really need a solution. I can’t sleep in a hot room, and I need to shower properly. At the moment, we’re having a technical issue with the water system, but our maintenance team is working on it. I understand your frustration, and I will look into the problem immediately. Thank you for yor patience. I’ll do my best to handle everything as quickly as possible. We want you to have a comfortable stay I’ll make sure to update you as soon as the issue is resolved. I’m really sorry about that. I do apologize for the inconvenience—I know how uncomfortable that must be.