RN CAR 2025 Teams Escalation Quiz

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Test your knowledge on the Follow Up RN CAR 2025 Teams Escalation Chat!

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Children's Mercy Learning Center

Estados Unidos

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RN CAR 2025 Teams Escalation QuizVersión en línea Test your knowledge on the Follow Up RN CAR 2025 Teams Escalation Chat! por Children's Mercy Learning Center 1 A fax is shared in the ED/UCC Follow up Scripts Escalation chat for your department. Once you have reviewed the fax, what is your next step? a Close out the chat b Send a message stating you have reviewed c Like the original message with a thumbs up d All the above 2 You have reviewed the fax and determined it is not for your department, what is your next step? a Respond stating which department the fax needs to be forwarded to b Ignore c Call the department where the fax needs to be addressed through and let them know the patient details d Send the patient information through Message Center 3 You should keep the Teams application open throughout the entirety of your shift. a True b False 4 If a fax entry is not reviewed during the previous shift, what should you do? a Ignore it b Call the Nurse Advice Line to determine if it still needs addressed. c Review and finalize d Tell your coworker to review it 5 Where do you locate the ED/UCC Follow up Scripts Escalation Chat? a Message Center b Microsoft Teams under “chat” c Results Callback Worklist d Mitel

RN CAR 2025 Teams Escalation QuizVersión en línea

Test your knowledge on the Follow Up RN CAR 2025 Teams Escalation Chat!

por Children's Mercy Learning Center

A fax is shared in the ED/UCC Follow up Scripts Escalation chat for your department. Once you have reviewed the fax, what is your next step?

Close out the chat

Send a message stating you have reviewed

Like the original message with a thumbs up

All the above

You have reviewed the fax and determined it is not for your department, what is your next step?

Respond stating which department the fax needs to be forwarded to

Ignore

Call the department where the fax needs to be addressed through and let them know the patient details

Send the patient information through Message Center

You should keep the Teams application open throughout the entirety of your shift.

True

False

If a fax entry is not reviewed during the previous shift, what should you do?

Ignore it

Call the Nurse Advice Line to determine if it still needs addressed.

Review and finalize

Tell your coworker to review it

Where do you locate the ED/UCC Follow up Scripts Escalation Chat?

Message Center

Microsoft Teams under “chat”

Results Callback Worklist

Mitel

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RN CAR 2025 Teams Escalation Quiz

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RN CAR 2025 Teams Escalation QuizVersión en línea

por Children's Mercy Learning Center

A fax is shared in the ED/UCC Follow up Scripts Escalation chat for your department. Once you have reviewed the fax, what is your next step?

You have reviewed the fax and determined it is not for your department, what is your next step?

You should keep the Teams application open throughout the entirety of your shift.

If a fax entry is not reviewed during the previous shift, what should you do?

Where do you locate the ED/UCC Follow up Scripts Escalation Chat?

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