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exam 2

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exam 2
 

exam 2Versión en línea

exam 2

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1

Sustainable Competitive Advantage An organization is better than competitors at something and can hold that advantage over a ?

2

Which is missing? Human resources give organizations advantages because human resources: Are valuable. Cannot be imitated. Have no good substitutes.

3

You are hiring for a pastry chef position at your bakery, Blissful Cakes. As part of the selection process, you ask candidates to prepare a signature French cake from scratch within a set time limit. This allows you to assess their baking skills, time management, and attention to detail. What part of the selection process is this?

4

What is the fourth step in the selection process?

5

What is an inexpensive way to gather information and use as basis to determine which candidates to investigate further?

6

During an interview for a pastry chef position at Blissful Cakes, you ask a candidate: "Tell me about a time when you had to handle a difficult customer who was unhappy with their cake order. How did you resolve the situation, and what was the outcome?" What type of interview is being conducted?

7

References are usually checked at what stage of the selection process?

8

EEOC has guidelines for checking.....

9

Physical Ability Tests assess different aspects of physical ability including power, endurance,______, balance, and coordination.

10

Designed to measure verbal skills, quantitative skills, and reasoning ability

11

Job Performance Tests and Work Samples : Specialized skills needed for job may be tested may come in the form of?

12

What leads applicants to feel that evaluation is fair since they have a chance to showcase skills? Select all that apply

Choose one or more answers

13

_________,common honesty test; validity in question.

14

Select All That Apply: Rules for administering drug tests:

Choose one or more answers

15

The first element of instructional design is

16

Evaluating the organization, individual employees, and tasks to determine what?

17

What is the context in which training will occur?

Choose one or more answers

18

Person: Who needs training?

19

Task: What subjects should the training cover?

20

What is the third step of the selection process?

21

What are the drawbacks of resumes

22

Résumés: Evaluated in terms of

23

What type of interview has the highest validity?

24

What is a low-cost way to gather basic information?

25

What kind of test is valid and relatively low cost?

26

Select all that apply: Organization Analysis: It looks at training needs in light of:

Choose one or more answers

27

Select all that apply: Person Analysis Process of determining individuals’ needs and readiness for training by answering three questions:

Choose one or more answers

28

Select all that apply: The primary variables of person analysis are:

Choose one or more answers

29

Select all that apply: Task Analysis Conditions to be considered:

Choose one or more answers

30

Task Analysis: Employees are interviewed and a questionnaire is created about the importance, ______and difficulty of the tasks.

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Remember, sustained period of time = a better organization with Sustainable Competitive Advantage

Remember, HR advantages= value, rare, not initmitatable, have no good substitutes.

remember, testing and reviewing work samples= step 2

4th step is always the reference and background.

BDI, it assesses how a candidate has handled real situations in the past,

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