Relacionar Columnas Customer-focused Sentences Game Basic Customer Service TrainingVersión en línea Improve the agent’s language with the sentences above por Josh W 1 The latest what? 2 Maybe sometime next week. I've got another call coming, so bye now? 3 Thanks, Mr. Norman. Need some help today? 4 Please speak up. I can't understand your name. 5 Ok, how many packages do you want? 6 Good. Now I need your address. 7 Fine. I've got that. Anything else? How many packages would you like? You should receive it by Tuesday. If you haven't got it by then, please call me. Thank you. Thank you. Can I help you with anything else? How may I help you today? Could I have your address? I am sorry I didn't quite understand that. I am afraid I didn't catch that. Could you speak up a bit, please?