Relacionar Columnas Customer-focused Sentences Game Basic Customer Service TrainingVersión en línea Improve the agent’s language with the sentences above por Josh W 1 The latest what? 2 Please speak up. I can't understand your name. 3 Fine. I've got that. Anything else? 4 Good. Now I need your address. 5 Thanks, Mr. Norman. Need some help today? 6 Maybe sometime next week. I've got another call coming, so bye now? 7 Ok, how many packages do you want? Could I have your address? Thank you. Can I help you with anything else? I am sorry I didn't quite understand that. How many packages would you like? How may I help you today? I am afraid I didn't catch that. Could you speak up a bit, please? You should receive it by Tuesday. If you haven't got it by then, please call me. Thank you.