PHONE CALLS IVersión en línea Connect the statements with the correct category. por CAALI online 1 Answering phone calls - known caller 2 Introducing yourself - formal 3 Answering phone calls - unknown caller 4 Introducing yourself - informal Hello Dr. Flores. How can I help you? Hello Robert. Nice to hear from you. Thank you for calling CAALI James. Abril speaking. Compliance office. Martha speaking. What can I do for you, Jennifer? Hello, this is Jim Parsons calling. Hello Karla. This is Sebastian calling from Red Sun Farms. This is Jhon from Lapisa. Hello. This is Alejandra. I am calling about… Compliance department. May I know who's calling, please? Hello? Arturo speaking. Compliance office. May I know who's calling, please? Sandra Williams speaking. Who's calling, please? Hey Sarah. It's George calling. Hi. It's Alberto from the Sustainability department here. Hi. It’s Laura. Hi – it’s me.