Dear
____________________
/
Madam
,
I
am
writing
to
____________________
____________________
the
service
at
your
Eden
Hill
branch
on
Saturday
14
January
.
I
often
collect
prescriptions
from
the
pharmacy
on
behalf
of
my
grandmother
,
Mrs
Elaine
Bingham
.
On
this
occasion
there
were
two
prescriptions
:
one
for
10
x
50
mg
Kendomol
and
one
for
50
x
100
mg
Leoprone
.
I
was
served
quickly
even
though
there
appeared
to
be
only
one
pharmacist
on
duty
.
I
am
____________________
____________________
____________________
the
management
of
this
specific
shop
____________________
I
had
been
given
500
mg
tablets
of
Kendomoll
,
which
is
ten
times
stronger
than
the
prescription
called
for
.
____________________
____________________
____________________
____________________
,
if
I
hadn't
noticed
the
difference
between
the
prescription
and
the
actual
tablets
,
my
grandmother
could
have
taken
a
dangerous
overdose
of
Kendomol
.
____________________
____________________
____________________
,
I
would
be
worried
about
getting
any
future
prescriptions
at
Eden
Hill
.
The
pharmacist
apologised
and
corrected
the
mistake
but
I
wanted
to
bring
it
to
your
attention
.
I
think
it
happened
because
there
were
not
enough
staff
on
duty
.
____________________
____________________
____________________
____________________
,
____________________
____________________
that
you
ensure
a
minimum
of
two
pharmacists
at
all
times
so
all
prescriptions
can
be
checked
.
I
____________________
____________________
____________________
hearing
the
steps
taken
to
prevent
the
aforementioned
situation
from
happening
again
.
Yours
____________________
,
Roger
Bingha
m
