Neon Signs of Customer Service

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Matching the Neon Signs of Customer Service by Holly Steil with their descriptions.

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Jeremy Maynard

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Relacionar Columnas Neon Signs of Customer ServiceVersión en línea Matching the Neon Signs of Customer Service by Holly Steil with their descriptions. por Jeremy Maynard 1 The ME Sign 2 Bring Your Sense of Humor to Work 3 Thank You Very Much 4 The Psychic Salary 5 The Wings of No 6 Make No Assumptions 7 Look for the Love 8 Apologize 9 Being Right is the Booby Prize If being right is prized over outcome, process, and reason, then you have failed to provide good customer service. Most people are reasonable as long as you let them know you care. As long as people feel that someone is paying some attention to them, and showing concern for their situation, ruffled feathers can usually be smoothed. It's not about the money you get to do the job, it's about you giving and what you get back from giving. Statement of caring. Statement of limitation. Offer alternatives. We've all got one. The challenge is to turn yours down so that you can see the customers'. This sign is the heartbeat of life in the customer service trenches. It is appreciation, acknowledgement, praise. When it's missing, the hole is gaping. As a person in a job where answering questions is very much a part of your job, you naturally want to answer questions promptly. Caution! This inclination leads to the tendency to make assumptions and not listen to the questions. Bringing more into your work is both the best offense and the best defense when faced with difficult people and situations. Looking for the humor in situations and making a concerted effort to find the funny is vital for creating and maintaining an atmosphere and attitude that is service-oriented.

Relacionar Columnas

Neon Signs of Customer ServiceVersión en línea

Matching the Neon Signs of Customer Service by Holly Steil with their descriptions.

The ME Sign

Bring Your Sense of Humor to Work

Thank You Very Much

The Psychic Salary

The Wings of No

Make No Assumptions

Look for the Love

Apologize

Being Right is the Booby Prize

If being right is prized over outcome, process, and reason, then you have failed to provide good customer service.

Most people are reasonable as long as you let them know you care. As long as people feel that someone is paying some attention to them, and showing concern for their situation, ruffled feathers can usually be smoothed.

It's not about the money you get to do the job, it's about you giving and what you get back from giving.

Statement of caring. Statement of limitation. Offer alternatives.

We've all got one. The challenge is to turn yours down so that you can see the customers'.

This sign is the heartbeat of life in the customer service trenches. It is appreciation, acknowledgement, praise. When it's missing, the hole is gaping.

As a person in a job where answering questions is very much a part of your job, you naturally want to answer questions promptly. Caution! This inclination leads to the tendency to make assumptions and not listen to the questions.

Bringing more into your work is both the best offense and the best defense when faced with difficult people and situations.

Looking for the humor in situations and making a concerted effort to find the funny is vital for creating and maintaining an atmosphere and attitude that is service-oriented.

Neon Signs of Customer Service

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Neon Signs of Customer ServiceVersión en línea

por Jeremy Maynard

The ME Sign

Bring Your Sense of Humor to Work

Thank You Very Much

The Psychic Salary

The Wings of No

Make No Assumptions

Look for the Love

Apologize

Being Right is the Booby Prize