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REVIEWS - Listening review UNIT 3

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Raff's On Teacher Rafael Sena
Raff's On Teacher Rafael Sena
Brasil

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REVIEWS - Listening review UNIT 3

Fill the gaps

Raff's On Teacher Rafael Sena
1

so right so inconvenience few less few so things so complaint too feedback fewer inconvenience little worse complaints little feedback

A recent guest at The Grand Luxe Hotel in downtown Chicago has expressed dissatisfaction with their stay , citing a lack of amenities and overall as primary reasons for the . According to the guest , who booked a three - night stay , the service provided , fell far below their expectations .
? Honestly , there are amenities available in the rooms that it hardly feels like a four - star hotel . I was expecting a lot more ! ? , the guest wrote in their . They also noted that there was space in the room that even opening their small suitcase felt like a challenge .
? I had to pile things up to make use of the limited area . And , to make things , there were outlets , making it hard to charge all my devices . Also , the bathroom lighting was dim that I could barely see myself in the mirror . ?
When asked to comment , the hotel management stated that they would look into the guest ? s and consider adding more amenities .
? We apologize for any this may have caused and are grateful for the . We are committed to making , so that our guests might have complaints in the future " , a spokesperson said .
Despite the apology , the guest concluded : ? I feel like I paid so much for . The hotel needs to work on offering more for the price they charge . The more you pay , the you get , it seems . ?

2

policy few policy inconvenient look looking forward little against into lesser inconvenience so apologize fewer least

Several guests have recently voiced concerns about the no - pets at the popular downtown restaurant Bistro Italiano . The restaurant , known for its fine Italian cuisine , has maintained a strict policy of not allowing animals inside , which many patrons find problematic , especially during cold or rainy days .

A client who had been to dining with their small dog , expressed her dissatisfaction with the restaurant :
? I was so disappointed when I found out that my dog wasn ? t welcome inside during such a cold evening . My dog is tiny , and there were customers at the time , that I thought it wouldn ? t be an issue . But they insisted it ? s their . ?
The client mentioned that they chose Bistro Italiano because it was known to be a pet - friendly place .
? They need to show a more flexibility , you know . It ? s a shame really , because I ? ve had such great experiences here before . Now I ? m thinking of leaving a review online about how this policy is . ?

The manager at Bistro Italiano commented the following :
? We understand that our policy may be disappointing to some guests . However , we must consider the preferences of all clients , including those who might not be comfortable around animals . We for any caused , and we ? ll certainly the matter to see if there ? s a way to create a more accommodating space outside the restaurant for those who want to dine with their lovely , furry companions . ?

The upset guest concluded :
? It ? s always a experience without my dog . For me , the they could do is allow pets during off - peak hours when there are people around . ?

3

so some few smaller absolutely little least little lesser busier very feedback little littlest at fewer so more least best few little

Guests recently shared a glowing review of their stay at the Alpine Serenity Inn , nestled in the picturesque Rocky Mountains . In their post , the guest described the inn as offering an perfect blend of comfort and nature . One of them wrote the following review online :
? The inn is small , but it ? s the details that make it feel cozy . There are so places like this where you can completely relax and enjoy the view . The staff made sure that every thing was perfect . It ? s a place where you truly feel at home , ? .

The guest also commented on the inn ? s scenic location , saying :
? There ? s very noise , just the sound of birds and the wind in the trees . It ? s a - known spot , but that ? s what makes it so special . I think the tourists , the better ! ? it keeps the experience authentic . ?
With only a rooms available , the guest recommended booking in advance , especially during the holiday season when it gets :
? There ? s much to do in the surrounding area . I spent my days hiking and exploring , and the nights sipping hot cocoa by the fire . This inn deserves every bit of praise it gets . I ? ve stayed in larger hotels , but this place wins hands down . The the inn , the personal the experience . ?

The management of Alpine Serenity Inn responded to the review by saying :
? We are thrilled to receive such wonderful . It ? s guests like you who make all the hard work worthwhile ! We ? ll continue to do our to provide an exceptional stay . ?

The guest provided advice at the end with constructive feedback :
" The Inn's restaurant is quite cozy and the food is delicious . But because there ? s choice for dining around , it's a expensive . The expensive dish there costs around 50 bucks . They could offer some free meal as courtesy , some food at breakfast time , for instance "

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