1
.
Marketing
vs
.
Selling
1
.
1
.
Selling
-
Focus
on
the
Needs
of
the
:
?
Example
:
A
street
vendor
in
a
tourist
market
in
Bangkok
,
Thailand
,
is
primarily
with
selling
the
handmade
jewelry
they've
crafted
.
They
are
driven
by
the
need
to
generate
and
convert
their
products
into
.
The
might
use
persuasive
tactics
to
convince
to
buy
their
jewelry
.
1
.
2
.
Marketing
-
Focus
on
the
Needs
of
the
:
?
Example
:
An
international
hotel
chain
,
such
as
Hilton
,
operates
in
numerous
countries
.
Their
marketing
efforts
are
-
centric
.
They
invest
in
understanding
and
satisfying
the
needs
of
various
types
of
travelers
.
They
consider
factors
like
customer
,
location
,
amenities
,
and
service
to
create
a
satisfying
experience
for
their
guests
.
Hilton's
marketing
extends
beyond
merely
selling
rooms
;
it
aims
to
create
a
comprehensive
and
enjoyable
stay
for
the
customer
.
Their
programs
and
customer
mechanisms
reflect
this
customer
-
approach
.
2
.
The
key
features
of
marketing
2
.
1
.
Marketing
is
a
thought
process
related
to
a
situation
which
matches
and
balances
the
needs
of
the
tourists
with
the
needs
of
the
or
the
needs
of
the
organization's
designing
and
providing
tourism
-
related
services
:
?
Example
:
A
tour
operator
in
Vietnam
designs
a
cultural
heritage
tour
of
Hanoi
that
balances
the
desires
of
tourists
seeking
authentic
experiences
with
the
and
promotion
of
Hanoi's
cultural
heritage
.
By
offering
responsible
and
tourism
experiences
,
they
match
the
needs
of
both
tourists
and
the
destination
.
2
.
2
.
Tourism
is
an
inherent
part
of
tourism
marketing
which
culminates
in
the
identification
and
selection
of
target
markets
based
on
market
segmentation
:
?
Example
:
The
Vietnam
National
Administration
of
Tourism
conducts
extensive
research
to
understand
the
and
behaviors
of
tourists
visiting
Vietnam
.
Based
on
this
research
,
they
identify
target
,
such
as
travelers
,
enthusiasts
,
and
cultural
,
allowing
them
to
tailor
marketing
campaigns
to
these
specific
segments
.
2
.
3
.
In
order
to
have
a
proper
placement
of
tourism
products
and
services
,
the
marketing
concepts
of
positioning
and
product
life
cycle
are
of
great
significance
:
?
Example
:
An
international
hotel
chain
introduces
a
new
beachfront
resort
in
Phuket
,
Thailand
.
To
position
the
property
effectively
,
they
highlight
its
luxurious
,
spa
services
,
and
direct
beach
access
.
As
the
resort
ages
,
they
may
need
to
it
by
focusing
on
its
significance
to
maintain
its
appeal
throughout
different
stages
of
the
product
life
cycle
.
?